#136008 - Product Designer - Authentication & Account Security

Job description

Own end-to-end product design for defined authentication and account-management initiatives. Frame problems, explore concepts, iterate with partners, and deliver engineering-ready specifications. Audit and map current sign-up, sign-in, routing, account, and security-settings experiences. Identify inconsistencies and seams across related identity and account flows. Design complex, multi-path experiences that respond to user and account conditions. Produce rapid MVP explorations for experimental work. Deliver responsive web and mobile-web designs with complete empty, loading, error, edge-case, and recovery states. Create redlines, interaction details, and clear implementation documentation for engineering. Conduct lightweight usability validation and draft interface copy for content review. Provide design quality assurance through implementation and launch. Participate in engineering scoping and refinement, reasoning about authentication, verification, session states, routing logic, and system dependencies. Work within an established design system and extend it responsibly when new patterns are needed. Must-Have Skills A portfolio demonstrating strong product and visual design craft, including end-to-end web and mobile application flows. Applications without a portfolio will be considered incomplete. Product-design experience shipping production software, ideally involving account, onboarding, or other flow-based product experiences. Experience designing, shipping, and iterating in close partnership with product management and engineering. Proven ability to design complex, multi-path flows that branch according to user or account conditions. Thoughtful handling of edge cases, error and recovery states, accessibility, and user control across connected surfaces. Strong UX principles and the ability to translate business and technical requirements into clear design direction. Experience working within and responsibly extending an established design system. Mastery of Figma, solid prototyping skills, and experience producing clear engineering-handoff documentation. Clear communication and a collaborative, low-ego approach to cross-functional work. Balanced strength in systems thinking and visual execution. Technical literacy to reason directly with engineers about authentication flows, verification and session states, routing logic, system dependencies, and error handling. Coding is not required. 3-5 years of UX design experience. Portfolio evidence and case-study depth matter more than tenure; candidates must show shipped, engineering-implemented work on complex multi-path flows and the ability to operate independently on defined initiatives. Nice-to-Have Skills Experience with authentication, identity, account security, or other trust-related product experiences. Experience designing sign-up, sign-in, onboarding, settings, or preferences interfaces. A data-informed approach using research, experimentation, and product metrics. Experience running lightweight usability testing and drafting interface copy with research and content partners. Experience designing for international audiences or regulated requirements. A portfolio case study showing an authentication, verification, or account-lifecycle flow redesigned end to end with measurable friction or conversion outcomes, or comparable workflow mapping and systems reasoning. Prior contractor experience with a record of quickly learning complex product areas and operating independently. Experience identifying inconsistencies across identity or account surfaces and driving cross-flow alignment. Thoughtful use of AI for exploration, prototyping, research synthesis, or documentation while preserving human judgment. A bias toward operationally useful artifacts that engineers can build from. Required Tools & Platforms Figma. An established or enterprise-scale design system. Prototyping and engineering-handoff workflows. Jira, Confluence, Slack, or equivalent collaboration tools. Location, Time & Engagement Candidates must be based in the United States. US Central Time working-hour coverage is required. This is a remote contract engagement at 40 hours per week. The anticipated engagement runs through March 31, 2027. This is not currently a contract-to-hire opportunity. We are seeking a hands-on Product Designer to create and ship authentication, account-management, and account-security experiences across web and mobile surfaces. This role owns small-to-mid scoped initiatives from problem framing and exploration through validation, engineering-ready specifications, implementation quality assurance, and launch, while partnering with senior designers on larger efforts. Enterprise experience strongly preferred.