Chalkline (part of Focus Group) is looking for a 2nd Line Technical Analyst to join them in their growing Out of Hours team in their Borehamwood office (WD6).This is an excellent opportunity for a driven, eager 2nd Line Support or Projects Engineer looking for their next step. The role is to support our clients by working with the latest Microsoft technologies (Microsoft 365, Azure and Windows Server).The role is based in the Borehamwood office, to work shifts outside of our standard operating hours (8am-6pm). The Out of Hours shifts will be on a rota basis and will include weekends.RequirementsFlexibility around working hours to ensure delivery of service will be of great advantage for the role and naturally expected from time to time.Ideal applicants will have 2-3 years’ experience and demonstrate support and project delivery knowledge to a 2nd line level of the following technologies:Microsoft 365 (Exchange Online, SharePoint Online, Entra ID, Microsoft Intune)Microsoft AzureWindows Server 2025 and previous versionsSQL ServerActive DirectoryPowerShell scriptingBasic Windows based networking – TCP/IP, DNS, DHCP etcBasic routing, switching & firewall knowledgeIt would also be expected that applicants hold relevant Microsoft certifications (Associate or Expert).BenefitsIn return we will provide a fun working environment in which you will have the opportunity to support high profile clients and develop your career, along with great benefits. Technical£500 uplift to base salary for passing Microsoft Certification (aligned to Microsoft Solutions)Exam preparation study time 'Thanks’ CSAT Amazon vouchersGeneral24 days holiday plus bank holidaysHoliday Trading (buy & sell up to 5 days)4% Pension contribution (matched by employee)Bupa Cash plan with EAP support after 1 month servicePrivate Health Insurance after 2 years’ serviceDay off for your birthdayElectric car scheme via salary sacrificeCycle2Work SchemeMonthly Chalkline Champion award nominationRegular socials & Team building activitiesRegular Lunch & Learns
Chalkline (part of Focus Group) is looking for a 2nd Line Technical Analyst to join them in their growing Out of Hours team in their Borehamwood office (WD6).
This is an excellent opportunity for a driven, eager 2nd Line Support or Projects Engineer looking for their next step. The role is to support our clients by working with the latest Microsoft technologies (Microsoft 365, Azure and Windows Server).
The role is based in the Borehamwood office, to work shifts outside of our standard operating hours (8am-6pm). The Out of Hours shifts will be on a rota basis and will include weekends.
Requirements
Flexibility around working hours to ensure delivery of service will be of great advantage for the role and naturally expected from time to time.
Ideal applicants will have 2-3 years’ experience and demonstrate support and project delivery knowledge to a 2nd line level of the following technologies:
- Microsoft 365 (Exchange Online, SharePoint Online, Entra ID, Microsoft Intune)
- Microsoft Azure
- Windows Server 2025 and previous versions
- SQL Server
- Active Directory
- PowerShell scripting
- Basic Windows based networking – TCP/IP, DNS, DHCP etc
- Basic routing, switching & firewall knowledge
It would also be expected that applicants hold relevant Microsoft certifications (Associate or Expert).
Benefits
In return we will provide a fun working environment in which you will have the opportunity to support high profile clients and develop your career, along with great benefits.
Technical
- £500 uplift to base salary for passing Microsoft Certification (aligned to Microsoft Solutions)
- Exam preparation study time
- 'Thanks’ CSAT Amazon vouchers
General
- 24 days holiday plus bank holidays
- Holiday Trading (buy & sell up to 5 days)
- 4% Pension contribution (matched by employee)
- Bupa Cash plan with EAP support after 1 month service
- Private Health Insurance after 2 years’ service
- Day off for your birthday
- Electric car scheme via salary sacrifice
- Cycle2Work Scheme
- Monthly Chalkline Champion award nomination
- Regular socials & Team building activities
- Regular Lunch & Learns
Welcome to Focus Group.
Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology.
Here to take care of all your telecoms, IT and connectivity services. This means everything in one place, one point of contact and one bill to cover everything you need.
SME or global enterprise business; public sector, service sector or charity…whatever your size, shape or service, we’ll take the time to get to know your business and deliver the technology to fit the bill.
Our teams are experts in their field; passionate about finding the right solutions for you and committed to ensuring your business runs like clockwork. We’re by your side to keep your business phone system at the top of its game, your IT optimised, your data secure, your teams connected and your customers happy. At all times.
Leaving you free to focus all your energy on the important stuff. Like growing your business.
Telecoms | Mobile | Connectivity | IT solutions | Cyber security | Energy
Let’s connect. Let’s grow.
Welcome to Focus Group.
Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology.
Here to take care of all your telecoms, IT and connectivity services. This means everything in one place, one point of contact and one bill to cover everything you need.
SME or global enterprise business; public sector, service sector or charity…whatever your size, shape or service, we’ll take the time to get to know your business and deliver the technology to fit the bill.
Our teams are experts in their field; passionate about finding the right solutions for you and committed to ensuring your business runs like clockwork. We’re by your side to keep your business phone system at the top of its game, your IT optimised, your data secure, your teams connected and your customers happy. At all times.
Leaving you free to focus all your energy on the important stuff. Like growing your business.
Telecoms | Mobile | Connectivity | IT solutions | Cyber security | Energy
Let’s connect. Let’s grow.
