659 System Administrator 2

Job description

**About ARSIEM Corporation** At ARSIEM Corporation we are committed to fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an experienced workforce of qualified professionals committed to providing the best possible support. As demand increases, ARSIEM continues to provide reliable and cutting-edge technical solutions at the best value to our clients. That means a career packed with opportunities to grow and the ability to have an impact on every client you work with. ARSIEM is currently looking for a **System Administrator** to lead front‑end architecture and development for mission‑critical systems, translating UX designs into scalable, accessible interfaces while mentoring UI developers, integrating complex backend services, and driving full‑lifecycle software delivery in an agile environment. The position will support one of our government clients in Annapolis Junction, MD. ### Responsibilities - Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. - Manages IT system infrastructure and any processes related to these systems. - Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. - Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. - Provides support for the escalation and communication of status to agency management and internal customers. - Provides support for the dispatch system and hardware problems and remains involved in the resolution process. - Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. ### Minimum Qualifications - Experience with Devops(Ansible), AWS (terraform) - Ten (10) years' experience as an SA in programs and contracts of similar scope, type, and complexity is required. - Bachelors degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelors degree. - DoD 8570 compliance with Information Assurance Technical (IAT), Level I or higher is required. ### Preferred Qualifications - Provide assistance to users in accessing/using IT systems - Optimize system operations, resource utilization, capacity planning - Provide in‑depth troubleshooting experience - Provide detailed analysis/feedback for escalated tickets