ABS Product Manager

Job description

Job Purpose This role reports to the Senior Digital Manager for ABS in Digital Technology Solutions function (DTS), this role will provide day-to-day ownership of the ABS product portfolio and ensuring that technology investment delivers tangible business value. The role is responsible for managing a portfolio of approximately 40 products and applications used across Audit & Assurance and Business Outsourcing Services (BOS). Working closely with business leadership, end users, vendors and DTS colleagues, the Product Manager will identify pain points, shape priorities, manage demand and ensure product roadmaps align to business objectives. Key Responsibilities Own the day-to-day management and governance of the ABS product portfolio. Build strong relationships with Audit and BOS teams to understand business priorities, challenges and opportunities. Act as the primary point of contact for product-related demand, ensuring requests are triaged, prioritised and progressed effectively. Maintain and manage a transparent product backlog, balancing business value, risk, efficiency and strategic objectives. Identify opportunities to improve processes, enhance user experience and increase adoption of existing technology. Coordinate with vendors to manage issues, influence future development and maximise value from supplier relationships. Provide regular updates to senior stakeholders on priorities, progress, risks and strategic opportunities. Support the development of business cases, investment proposals and benefits realisation activities. Skills, Experience & Qualifications Experience working within professional services, audit, accounting or business outsourcing environments. Knowledge of product management methodologies and governance frameworks. Experience managing vendor relationships and third-party software providers. Exposure to change management, digital transformation or AI-enabled solutions. Familiarity with Microsoft 365, Power Platform and modern SaaS applications. Key Competencies Experience in Product Management, Product Ownership, Business Analysis or a similar business-facing technology role. Outstanding communication and stakeholder management skills, with the ability to build credibility at all levels of an organisation. Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment. Demonstrable experience managing demand, backlogs and competing stakeholder requirements. Ability to translate business challenges into practical technology solutions. As a colleague here at S&W you will have access to benefits that include Competitive salary Private medical insurance Life assurance Pension contribution Hybrid working model (role dependent) Generous holiday package Option to purchase additional holiday Shared parental leave Fully funded training towards professional qualifications Cycle to work scheme Season ticket loan Eye care support We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At S&W we have a wide range of highly active employee resource groups and we’re delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workplace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know. In a world that is constantly evolving we help our clients thrive by simplifying the complex, illuminating new paths, and shaping solutions that make a difference. At S&W our mission is to help navigate challenges, unlock potential, and achieve the extraordinary. As the UK’s top 10 fastest growing accountancy firm, we’ve been there, as a trusted partner, helping businesses and individuals meet challenges and seize opportunities across generations. Since 1881, we’ve been a trusted partner, building a legacy on expertise, simplicity, and an unrelenting commitment to client success. Our specialists provide an extensive range of services from tax and accountancy, advisory and assurance, to corporate finance and restructuring, helping businesses and individuals both in the UK and internationally meet challenges and seize opportunities. We are a brand built on expertise, driven by ambition, and defined by our purpose - to help our clients navigate complexity and create opportunity.