Academic Manager

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For over 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. *We work with people in over 150 countries and reach over 700 million people.* **We connect. We inspire.** Pay Band: British Council Pay band – T4 Teacher Pay Range Salary: Basic monthly between BDT 100,000 – BDT 137,000 (depending on qualification and work experience). Country/Location: Dhaka, Bangladesh Department: English and Exams - Teaching Contract Type: Indefinite Closing Date: Thursday, 29 October 2026- 23:59 Philippine Time (GMT +8) **Role Description/Purpose** To drive the continuous improvement of product and service delivery within the market to meet customer needs, ensure consistency and high standards in the delivery of new and existing products and services, and support the market in achieving proposition and product performance targets. The role also plays a key part in contributing to and delivering elements of Teaching Excellence, with a particular focus on the delivery of face-to-face courses and their integration with assessment, leading to enhanced teaching performance and the highest standards in teaching, learning, and assessment environments. **Role Accountabilities** The British Council’s English and Examinations (E&E) Strategic Business Unit plays a vital role in supporting the organisation’s mission of building trust and connections between the UK and countries around the world through education, language, and culture. As a commercially driven global business, E&E enables people to access life-changing educational and professional opportunities through English language learning, assessment, and internationally recognised qualifications. We are seeking an experienced and passionate academic leader to drive the continuous improvement of products and services within the market, ensuring they meet customer needs, maintain the highest standards of quality, and contribute to the achievement of business performance targets. The role is central to delivering Teaching Excellence initiatives, particularly in the integration of learning and assessment, while enhancing teaching performance and fostering outstanding teaching, learning, and assessment environments. Working closely with colleagues across Teaching Excellence, Proposition and Product teams, the postholder will provide subject matter expertise and academic leadership to ensure the latest developments in pedagogy, assessment, and educational innovation are embedded across products and services. The role will oversee the implementation of teaching quality frameworks, observation systems, performance review processes, academic quality plans, and learning and development initiatives for teaching staff. In addition to leading continuous improvement activities, the successful candidate will contribute to product development and market expansion initiatives, monitor product performance against agreed targets, oversee the testing and rollout of new products and pilots, and provide valuable market intelligence to support strategic planning. The role also requires building strong relationships with stakeholders across operations, marketing, customer services, and global teams, championing safeguarding, equality, diversity and inclusion, and SEND initiatives, while ensuring compliance with corporate policies and risk management standards. Through strong leadership, coaching, and talent development, the postholder will help build academic capability, support succession planning, and reinforce the British Council’s reputation as a global leader in English language teaching, learning, and assessment. **Qualifications & Experience** Education: - Undergraduate degree or equivalent by experience (Essential) - Masters in English Language Teaching / Assessment or other relevant field (Desirable) Certification and Professional Qualifications: TEFL-Q (Cambridge DELTA/Trinity Diploma TESOL) or British Council recognised equivalent (Essential) Knowledge and Experience (Essential): - Demonstrated experience working in an English Language learning management or assessment development role. - Experience of working collaboratively with stakeholders across multiple sites / countries to achieve objectives. - Proven experience and demonstrable success in coordinating/supervising/influencing others in an international educational context. (Desirable) - Use of data, dashboards, and action on interpretation of customer insights to drive customer experience improvements and business performance. **Further Information** Language: English at C2 level Right to Work: Applications are welcome from candidates currently based in Bangladesh as well as those based internationally, provided they already have the legal right to work in Bangladesh and are willing to relocate to Dhaka if successful. Please note that visa sponsorship is not available for this role. Relocation support is limited to a one-way flight to Dhaka; all other relocation costs and arrangements will be the responsibility of the candidate. A connected and trusted UK in a more connected and trusted world. **Equality, Diversity and Inclusion Statement** We are committed to equality, diversity and inclusion and we welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability, and ensure staff are drawn from the widest possible pool of talent and we guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. **Safeguarding Statement** The British Council is committed to safeguarding children, young people, and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email