Access Control Technician

Job description

**Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path!** Wachter is accepting applications for an Access Control Service Technician for work at various retail locations across the United States. We seek self-motivated and reliable technicians for service and special installation projects, who can work independently and find solutions to complete the job. Long-term employment with competitive pay and exceptional benefits for qualified candidates. We value relationships and invest in our employees. ### Why Wachter? - Full-time work - Competitive Compensation based on experience - Paid weekly - Per-Diem paid when overnight travel is required - Company vehicle provided, in some cases, after initial 2-4 weeks of employment - Drive time and mileage paid for use of personal vehicle when travel is required - Opportunities for certification and career advancement - Supportive team environment ### Benefits Package: Company Paid! - Medical, Dental, Prescription & Vision Benefits - Life, AD&D, and LTD insurance - Paid Vacation and Holidays - Company-Matched 401(k) and IRA Retirement Savings ### Qualifications: - Experience installing and servicing **Access Control, CCTV, and Intrusion Alarm Systems** in commercial environments - Experience with **Fire Alarm Systems** is a plus - Ability to read blueprints and site maps - Experience with voice and data cabling is a plus - Strong customer service and communication skills (verbal and written) - Proficiency with smartphones, computers, email, spreadsheets, and internal systems - Possession of basic low-voltage/telecom tools, PPE, and reliable transportation during training ### Key Responsibilities May Include: - Installing, troubleshooting, and repairing **Access Control, CCTV, and Intrusion Alarm Systems** - Running low voltage and composite cables in commercial buildings, including conduit work and concrete drilling - Cutting in door strikes and maglocks as needed - Completing all wiring, connections, and equipment installations to meet customer satisfaction and contractual requirements - Collaborating with Installation Team Leads or Project Managers to manage schedules and equipment delivery - Conducting system tests and troubleshooting to ensure full functionality and compliance with local, state, and federal codes - Providing technical escalation support both on-site and remotely ### Travel and Training - Valid driver’s license with a clean driving record (no DUI/DWI in the last 3 years) - Willingness to travel extensively (up to 75–100%) and work flexible shifts, including overnight travel - Must have reliable personal transportation for use during the initial training period; must be willing to attend a mandatory **one-week, in-person technician orientation** in Lowell, Arkansas upon hire; orientation is scheduled shortly after hire based on the next available session, and a **company vehicle will be provided upon completion of orientation**