Account Associate

COMPANY INFO About Us: With more than 80 years of industry expertise, STARK is the discerning designer’s go-to source for luxurious custom carpet and rugs. Our Mission: To live our mission of helping create world class experiences, we believe our first responsibility is making design industry professionals the heroes in their projects because supporting businesses helps to preserve craftsmanship and enable unique and specially designed spaces to exist. In meeting their needs, we must continue to deliver peace of mind service while offering an expansive, diverse, and innovative product assortment that is accessible and convenient. Our Heritage: Established by Arthur Stark and his wife Nadia in 1938, the foundation of STARK was always to provide the very best products to our customers. With a rich history, third generation owners Chad Stark, as CEO, and Ashley Stark, as Creative Director, bring the STARK legacy into the new century by staying true to their founding principles. To seek out the best craftsman and methods of manufacturing for the most innovative and beautiful designs. STARK is a certified Great Place to Work® (June 2026– June 2027) — and that comes straight from our people. 85% of our employees say STARK is a great place to work, 28 points above the typical U.S. company. See our full certified profile and what our team says about working here: Stark Carpet Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. STARK is seeking to hire an Account Associate for our West Palm Beach showroom. This position offers a unique opportunity for individuals passionate about the interior design industry to embark on a career path leading to sales excellence. With a structured training and ramp-up period, candidates will be equipped with the skills and knowledge necessary to succeed in a dynamic sales environment. Job Responsibilities: Engage in a comprehensive training program designed to provide a solid foundation in sales techniques, product knowledge, and client service. This period allows for the gradual ramp-up of responsibilities, ensuring readiness for direct sales activities. Provide exceptional service (coverage) at the front desk, enhancing the overall client experience. Provide sales support to our Account Managers. Engage in opportunities for continuous learning and improvement to strengthen your skills, contribute to team success, and help foster a culture of adaptability. Actively engage with retail and trade clients in the showroom, using in-depth product knowledge to drive sales. Advise clients on product attributes and qualities as related to their needs -- through networking, observing and analyzing market trends, and using personal judgment. Identify potential clients and create strategic client-centric marketing plans (including but not limited to such matters as who to visit, when, and how many times to visit). Cold call potential clients, using customized sales and marketing scripts that are developed on a client-by-client basis. Create pre and post-client visit reports, assess purchasing potential of clients, and deliver analysis to senior management. Prepare sales documents in order to initiate and close sales. Collaborate on the creation of layouts for installation from the design perspective. Grow a client base large enough to reach sales goals. Service existing client base according to best practices and Core Values. Work closely with Account Managers to learn additional skills, share ideas, and assist with pre-sale tasks. Showroom coverages for all out-of-town showrooms. Run sales business as per standard best practices and Stark’s Core Values. Positive contributor to company culture. Perform other tasks and duties as assigned. Job Requirements: Must possess a strong interest in the interior design trade as well as interpersonal, communication, and computer skills. Experience in the design industry preferred Associate or B.A. / B.S. Degree preferably in Interior Design or related field, and/or a minimum 2 years retail or to-the-trade sales Acceptable score on Sales Assessment Benefits: Health Insurance Dental Insurance Vision Insurance Supplemental Benefits Great Paid Time Off Policy 401k match