Account Director

Job description

**Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.** We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. **Want to be part of it?** **About the role** As an Account Director at Keyloop, you will own and grow relationships with local and regional automotive dealer groups. You will act as a trusted commercial partner, helping clients gain greater value from Keyloop solutions while delivering sustainable revenue growth, customer satisfaction and increased share of wallet. ### What you'll do - A consultative approach with sales as your art form - you listen first, diagnose the real problem, and know how to spot an opportunity forming inside a dealer group, backed by real experience in automotive. - A track record of growing relationships - building relationships that span from C-suite to end user, and hitting the numbers that matter along the way. - The empathy to genuinely understand dealer challenges and processes - the margin pressure, the throughput targets, the day-to-day operational reality - and the communication skills to turn that understanding into trust. - Sharp commercial judgement - balancing what dealers need by delivering an ROI that lands and is relevant. - A planner's brain in a hunter's body - organised enough to own your territory and workload, curious enough to keep problem-solving. - Resilience that doesn't quit - you bounce back fast, own the outcome, and stay laser-focused on delivering even when the pace picks up. - The knack for making complex tech make sense - breaking down big automotive and business challenges into something any dealer, technical or not, can get behind. ### What you'll bring - Strong experience in account management, consultative sales or business development, ideally within technology, SaaS or the automotive sector. - A proven ability to grow strategic accounts, build senior-level relationships and achieve commercial targets. - Excellent communication, presentation, influencing and negotiation skills. - Commercial judgement, with the ability to balance customer needs with profitable outcomes for Keyloop. - Strong planning, analytical and problem-solving skills, with confidence managing your own territory and workload. - A resilient, accountable and results-focused approach, with a commitment to delivering a high-quality client experience. - The ability to explain complex technology and business challenges clearly to non-specialist audiences. ### What success looks like - You build trusted relationships with key client stakeholders and maintain high levels of customer satisfaction. - You create a clear business and sales plan for your territory and manage a healthy, accurate pipeline. - You confidently present Keyloop, its sales process and the value of its core products and services. - You deliver against revenue targets, grow recurring revenue and increase share of wallet across your accounts. - You demonstrate strategic thinking, strong ownership and consistent year-on-year account growth.