Job Title: Account ExecutiveLocation: Toronto (Onsite/ Hybrid)Job Type: Full-TimeHiring Timeline: ImmediateReporting Line: Chief Strategy Officer (CSO)Existing Vacancy: YesApplication Deadline: Open until FilledSalary Range:• Base: $140K – $160K CAD per year• OTE: Up to 50% of base, paid on hitting targetsAbout Fulfillment IQ (FIQ):Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.We work at the intersection of strategy, operations, and technology, where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.Role Overview:The Account Executive (Studio) is responsible for scaling revenue for Fulfillment IQ’s product initiatives operating under the Studio model.This role is not a traditional services AE. It is a product-focused commercial leader accountable for accelerating ARR growth, refining pricing and packaging, shaping early ICP strategy, and establishing repeatable iPaaS GTM motion.The AE operates with higher risk tolerance, greater ambiguity, and stronger ownership than a traditional services seller. This role will help transform validated MVP-stage software into scalable revenue engines.Mandate:Own ARR growth for assigned Studio product(s)Refine ICP, pricing, packaging, and commercial positioningBuild repeatable iPaaS sales motionEstablish pipeline engine for product revenuePartner with Product on revenue-driven feature prioritizationMust Have:3-7+ years in B2B iPaaS or SaaS salesExperience selling early-stage or growth-stage productsStrong enterprise selling discipline - multi-stakeholder, multi-threaded deal managementExperience in influencing pricing and packagingComfort operating in ambiguityBuilder mentality, not a caretakerExecutive presence and the ability to build trusted relationships with senior client stakeholdersLogistics, supply chain, WMS/OMS/TMS, or integration domain familiarity is strongly preferredDemonstrated ability to build an outbound pipeline Comfortable with enterprise sales cycles and complex procurement processesKey Responsibilities:ARR Growth & New Logo AcquisitionDrive new ARR bookingsBuild and qualify early ICP segmentsClose complex B2B iPaaS dealsEstablish expansion motion within product accountsPricing & Packaging DevelopmentShape pricing strategy based on deal feedbackIdentify monetization gapsRecommend packaging refinementsTest enterprise vs mid-market positioningMarket Validation & Feedback LoopGather structured market insightsSubmit revenue-backed feature requestsProvide customer signal to Product leadershipGTM InfrastructureBuild pipeline forecasting rigorEstablish iPaaS sales process standardsDefine scalable playbooks for the future product teamWhat Success Looks Like in the First 90 Days:30 Days InBecome demo-certified on the core product and deliver a full product walkthrough by Day 30Map the competitive landscape: understand where Zynque wins, loses, and is not yet being consideredShadow existing customer conversations to understand buyer language and objection patternsBuild initial target account list: 100+ ICP-qualified accounts with outbound sequencing logicDefine your outbound messaging hypothesis and validate before launchBuild strong working relationships with Delivery, Practice Leads, and Pre-SalesIdentify immediate expansion opportunities and delivery risks within existing accountsDevelop a deep understanding of assigned accounts, contracts, delivery scope, and margin profile60 Days InEstablish quarterly business review (QBR) cadence, account plans, and executive stakeholder maps for owned accountsActively generate and qualify new pipeline through outbound activity, referrals, and partner collaborationLaunch full outbound motion and start building a qualified pipelineRefine outbound messaging based on early discovery signalImprove visibility into account health, margin, and delivery capacity constraintsEngage Pre-Sales and Technical Sales on early-stage new logo opportunities90 Days InDemonstrate measurable revenue impact across both new logos and expansionBuild a balanced pipeline covering new acquisitions and account growthImprove executive-level engagement across existing and prospective clientsDeliver 12-month ARR forecast and a first draft of the GTM playbookPresent ICP refinement recommendations and pricing feedback to Product leadershipShow forecast accuracy and disciplined opportunity qualificationKey Performance Indicators (KPIs):Net new ARRExpansion ARRPipeline coverage ratioAverage contract value (ACV)Sales cycle lengthForecast accuracyWhy You’ll Love Working Here:At Fulfillment IQ, we don’t just build supply chain solutions; we build long-term careers.We believe in giving our people real ownership, real influence, and meaningful responsibility. Whether you’re leading a client relationship, shaping a solution, or building internal capability, your decisions have a visible impact.We operate with a high-trust, high-standards culture that values clear thinking, collaboration, and accountability without unnecessary hierarchy or bureaucracy.Here’s what makes Fulfillment IQ a rewarding place to work:Work That MattersYou’ll help solve real operational challenges that directly impact global commerce, customer experience, and supply chain performance.Career Growth That MattersWe invest in mentorship, leadership development, and continuous learning — supporting both vertical growth and long-term career progression.Flexibility to ThriveWe support remote and hybrid work models, flexible schedules, and trust our teams to manage their time responsibly.We Celebrate ImpactFrom project wins to personal milestones, we recognize contribution, celebrate progress, and value consistency over heroics.A Collaborative CultureYou’ll work alongside experienced consultants, engineers, product leaders, and commercial professionals who value ownership, transparency, and high standards.Perks you’ll appreciate:Employee Health: Comprehensive health and dental coverage for you and your family Time Off: Competitive paid time off and flexible leave policies Retirement: Retirement savings programs and employer contributions Professional Growth: Dedicated learning and development budget Flexible Work: Remote and hybrid work optionsPerks: Equipment allowances, internet reimbursements, business travel coverage, and employee stock options (ESOP), where applicable. Community Engagement: Team events, meetups, and company offsitesAdditional PerksEquipment and workstation allowancesInternet and business travel reimbursementsEmployee stock options (ESOP), where applicableTeam events, meetups, and company offsitesUse of Artificial Intelligence in Hiring: FIQ uses artificial intelligence to assist in the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process, contact hr@fulfillmentiq.com. Accommodations: FIQ is committed to an inclusive and accessible recruitment process. Consistent with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available on request at any stage of recruitment and assessment. Contact hr@fulfillmentiq.com and we will work with you to meet your needs. Candidate Privacy: Your personal information is collected and used for recruitment purposes in accordance with FIQ's Candidate Privacy Notice, available here, and in accordance with applicable Canadian privacy law (PIPEDA). This includes the use of AI-assisted screening described above and cross-border storage or processing that may occur in the United States. By applying, you acknowledge this notice. Questions: hr@fulfillmentiq.com. Equal Opportunity: Fulfillment IQ is a people-first company built on trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. We consider all qualified applicants without regard to any ground protected under the Ontario Human Rights Code, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability. Learn More About Us:Website: fulfillmentiq.comLinkedIn: Fulfillment IQSpotify: eCom Logistics Podcast SpotifyYouTube: eCom Logistics Podcast YouTube
Job Title: Account Executive
Location: Toronto (Onsite/ Hybrid)
Job Type: Full-Time
Hiring Timeline: Immediate
Reporting Line: Chief Strategy Officer (CSO)
Existing Vacancy: Yes
Application Deadline: Open until Filled
Salary Range:
• Base: $140K – $160K CAD per year
• OTE: Up to 50% of base, paid on hitting targets
About Fulfillment IQ (FIQ):
Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.
We work at the intersection of strategy, operations, and technology, where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.
Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.
If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.
Role Overview:
The Account Executive (Studio) is responsible for scaling revenue for Fulfillment IQ’s product initiatives operating under the Studio model.
This role is not a traditional services AE. It is a product-focused commercial leader accountable for accelerating ARR growth, refining pricing and packaging, shaping early ICP strategy, and establishing repeatable iPaaS GTM motion.
The AE operates with higher risk tolerance, greater ambiguity, and stronger ownership than a traditional services seller. This role will help transform validated MVP-stage software into scalable revenue engines.
Mandate:
- Own ARR growth for assigned Studio product(s)
- Refine ICP, pricing, packaging, and commercial positioning
- Build repeatable iPaaS sales motion
- Establish pipeline engine for product revenue
- Partner with Product on revenue-driven feature prioritization
Must Have:
- 3-7+ years in B2B iPaaS or SaaS sales
- Experience selling early-stage or growth-stage products
- Strong enterprise selling discipline - multi-stakeholder, multi-threaded deal management
- Experience in influencing pricing and packaging
- Comfort operating in ambiguity
- Builder mentality, not a caretaker
- Executive presence and the ability to build trusted relationships with senior client stakeholders
- Logistics, supply chain, WMS/OMS/TMS, or integration domain familiarity is strongly preferred
- Demonstrated ability to build an outbound pipeline
- Comfortable with enterprise sales cycles and complex procurement processes
Key Responsibilities:
ARR Growth & New Logo Acquisition
- Drive new ARR bookings
- Build and qualify early ICP segments
- Close complex B2B iPaaS deals
- Establish expansion motion within product accounts
Pricing & Packaging Development
- Shape pricing strategy based on deal feedback
- Identify monetization gaps
- Recommend packaging refinements
- Test enterprise vs mid-market positioning
Market Validation & Feedback Loop
- Gather structured market insights
- Submit revenue-backed feature requests
- Provide customer signal to Product leadership
GTM Infrastructure
- Build pipeline forecasting rigor
- Establish iPaaS sales process standards
- Define scalable playbooks for the future product team
What Success Looks Like in the First 90 Days:
30 Days In
- Become demo-certified on the core product and deliver a full product walkthrough by Day 30
- Map the competitive landscape: understand where Zynque wins, loses, and is not yet being considered
- Shadow existing customer conversations to understand buyer language and objection patterns
- Build initial target account list: 100+ ICP-qualified accounts with outbound sequencing logic
- Define your outbound messaging hypothesis and validate before launch
- Build strong working relationships with Delivery, Practice Leads, and Pre-Sales
- Identify immediate expansion opportunities and delivery risks within existing accounts
- Develop a deep understanding of assigned accounts, contracts, delivery scope, and margin profile
60 Days In
- Establish quarterly business review (QBR) cadence, account plans, and executive stakeholder maps for owned accounts
- Actively generate and qualify new pipeline through outbound activity, referrals, and partner collaboration
- Launch full outbound motion and start building a qualified pipeline
- Refine outbound messaging based on early discovery signal
- Improve visibility into account health, margin, and delivery capacity constraints
- Engage Pre-Sales and Technical Sales on early-stage new logo opportunities
90 Days In
- Demonstrate measurable revenue impact across both new logos and expansion
- Build a balanced pipeline covering new acquisitions and account growth
- Improve executive-level engagement across existing and prospective clients
- Deliver 12-month ARR forecast and a first draft of the GTM playbook
- Present ICP refinement recommendations and pricing feedback to Product leadership
- Show forecast accuracy and disciplined opportunity qualification
Key Performance Indicators (KPIs):
- Net new ARR
- Expansion ARR
- Pipeline coverage ratio
- Average contract value (ACV)
- Sales cycle length
- Forecast accuracy
Why You’ll Love Working Here:
At Fulfillment IQ, we don’t just build supply chain solutions; we build long-term careers.
We believe in giving our people real ownership, real influence, and meaningful responsibility. Whether you’re leading a client relationship, shaping a solution, or building internal capability, your decisions have a visible impact.
We operate with a high-trust, high-standards culture that values clear thinking, collaboration, and accountability without unnecessary hierarchy or bureaucracy.
Here’s what makes Fulfillment IQ a rewarding place to work:
Work That Matters
You’ll help solve real operational challenges that directly impact global commerce, customer experience, and supply chain performance.
Career Growth That Matters
We invest in mentorship, leadership development, and continuous learning — supporting both vertical growth and long-term career progression.
Flexibility to Thrive
We support remote and hybrid work models, flexible schedules, and trust our teams to manage their time responsibly.
We Celebrate Impact
From project wins to personal milestones, we recognize contribution, celebrate progress, and value consistency over heroics.
A Collaborative Culture
You’ll work alongside experienced consultants, engineers, product leaders, and commercial professionals who value ownership, transparency, and high standards.
Perks you’ll appreciate:
- Employee Health: Comprehensive health and dental coverage for you and your family
- Time Off: Competitive paid time off and flexible leave policies
- Retirement: Retirement savings programs and employer contributions
- Professional Growth: Dedicated learning and development budget
- Flexible Work: Remote and hybrid work options
- Perks: Equipment allowances, internet reimbursements, business travel coverage, and employee stock options (ESOP), where applicable.
- Community Engagement: Team events, meetups, and company offsites
Additional Perks
- Equipment and workstation allowances
- Internet and business travel reimbursements
- Employee stock options (ESOP), where applicable
- Team events, meetups, and company offsites
Use of Artificial Intelligence in Hiring:
FIQ uses artificial intelligence to assist in the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process, contact hr@fulfillmentiq.com.
Accommodations:
FIQ is committed to an inclusive and accessible recruitment process. Consistent with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available on request at any stage of recruitment and assessment. Contact hr@fulfillmentiq.com and we will work with you to meet your needs.
Candidate Privacy:
Your personal information is collected and used for recruitment purposes in accordance with FIQ's Candidate Privacy Notice, available here, and in accordance with applicable Canadian privacy law (PIPEDA). This includes the use of AI-assisted screening described above and cross-border storage or processing that may occur in the United States. By applying, you acknowledge this notice. Questions: hr@fulfillmentiq.com.
Equal Opportunity:
Fulfillment IQ is a people-first company built on trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. We consider all qualified applicants without regard to any ground protected under the Ontario Human Rights Code, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.
Learn More About Us:
Website: fulfillmentiq.com
LinkedIn: Fulfillment IQ
Spotify: eCom Logistics Podcast Spotify
YouTube: eCom Logistics Podcast YouTube
Overview:An award-winning leader in supply chain technology, we offer product development and implementation solutions designed for D2C brands, retailers, and 3PLs. Our excellence is grounded in our comprehensive services, from software development and tech stack selection to logistics technology implementation. With a proven track record, we transform supply chain challenges into assets for growth and efficiency. What We Do: Supply Chain Software Development: We turn your supply chain ideas into functioning systems, providing end-to-end guidance through the development process. Supply Chain Technology Implementation: Get it right the first time. Our implementation services ensure that your supply chain technology is set up for immediate and long-term success. Why We Stand Out: Depth and Breadth of Knowledge: Our expertise isn't just vast—it's deep. We've supported 100M+ sq. ft. of warehouse operations focused on supply chain and eCommerce fulfillment. Diverse Experience: Our portfolio boasts 135+ successful warehouse tech projects, ranging from CPG, Health & Beauty, to Apparel and Consumer Electronics. Industry Experts: We have enabled over 1M+ daily transactions, ensuring we're always updated with the latest industry trends, technology, and eCommerce platforms. Adaptive Collaboration: Our extensive experience spans across companies of all sizes, from pre-revenue start-ups to the Fortune 500. Plus, $500M in capital automation initiatives under our belt. Strategic Partnerships: We've partnered with industry Fortune 500 companies such as like Footlocker, FedEx Supply Chain, NFI, Warehouse Anywhere, and more. Connect with us to find answers to your supply chain inefficiencies and struggles. Websitehttps://fulfillmentiq.com/
Overview:
An award-winning leader in supply chain technology, we offer product development and implementation solutions designed for D2C brands, retailers, and 3PLs.
Our excellence is grounded in our comprehensive services, from software development and tech stack selection to logistics technology implementation. With a proven track record, we transform supply chain challenges into assets for growth and efficiency.
What We Do:
Supply Chain Software Development: We turn your supply chain ideas into functioning systems, providing end-to-end guidance through the development process.
Supply Chain Technology Implementation: Get it right the first time. Our implementation services ensure that your supply chain technology is set up for immediate and long-term success.
Why We Stand Out:
Depth and Breadth of Knowledge: Our expertise isn't just vast—it's deep. We've supported 100M+ sq. ft. of warehouse operations focused on supply chain and eCommerce fulfillment.
Diverse Experience: Our portfolio boasts 135+ successful warehouse tech projects, ranging from CPG, Health & Beauty, to Apparel and Consumer Electronics.
Industry Experts: We have enabled over 1M+ daily transactions, ensuring we're always updated with the latest industry trends, technology, and eCommerce platforms.
Adaptive Collaboration: Our extensive experience spans across companies of all sizes, from pre-revenue start-ups to the Fortune 500. Plus, $500M in capital automation initiatives under our belt.
Strategic Partnerships: We've partnered with industry Fortune 500 companies such as like Footlocker, FedEx Supply Chain, NFI, Warehouse Anywhere, and more.
Connect with us to find answers to your supply chain inefficiencies and struggles.
Website
https://fulfillmentiq.com/
