Account Executive

Job description

ABOUT SOLIDROAD Building something great is addictive. It’s like discovering your favorite TV show mid-season, except you're helping write the next episode. It’s like unboxing a new gadget, except you’re the one designing it. You shape how it feels, how it works, and how people react when they use it. At Solidroad we're solving a big, messy, exciting problem: how do you scale customer support without losing what makes humans amazing? Warmth, empathy, intuition. We’re using AI, generative tech, and real-time simulations to make this happen. It's ambitious, difficult, and genuinely new. ABOUT THE ROLE We’re looking for someone early in their sales career who’s ready to build something from the ground up. This is not just a job — it’s a workout, a masterclass, a rocketship, and a game of chess all rolled into one. You’ll be prospecting and closing high-value customers, but you’ll also help shape how we sell, who we sell to, and what we say when we get in the room. You’ll partner directly with the founders, get into the weeds with product and customer success, and learn what it takes to go from $1M to $10M ARR. Some days you’ll be booking meetings and running demos. Other days you’ll be building the sales playbook from scratch or figuring out how to land that dream logo who doesn’t know us (yet). It won’t always be comfortable, but it will be fast-moving, hands-on, and full of "hell yes!" moments. WHAT YOU'LL ACTUALLY DO DAY-TO-DAY - Source, identify, and qualify leads across SMB and Midmarket — and develop them into real pipeline. - Close new business by running a tight process with buyers from first email to signature. - Sell directly to the C-Suite and CX leaders across industries — think Head of Support, VP of Operations, Director of Enablement. - Build repeatable outbound campaigns using email, phone, and LinkedIn. - Keep our CRM (HubSpot) squeaky clean — pipeline hygiene is your jam. - Collaborate with marketing on content and demand gen experiments. - Partner with product and customer success to surface insights and advocate for your customers. OUR TEAM & CULTURE We’re a small, focused group working full-time in our San Francisco office. We’re here five days a week because building something ambitious means collaborating closely, solving problems together, sharing ideas spontaneously, and occasionally challenging each other to padel matches, cold plunges, or karaoke evenings. We're intentional about creating a culture that's mature, supportive, and fun. You'll be joining experienced founders who've done this before, alongside a tight-knit team genuinely excited about building something impactful. WE HOPE YOU - Have 3+ years of experience as an SDR or AE in a high-velocity sales role, ideally selling SaaS to SMB and Midmarket teams. - Know your way around outbound, from strategy to execution — and aren’t afraid to roll up your sleeves. - Have a track record of crushing quota and chasing stretch goals. - Are energized by ambiguity and see blank canvases as opportunities, not obstacles. - Communicate with clarity and charisma — whether it’s over email, in a boardroom, or on a cold call. - Are detail-oriented, organized, and accountable. You don’t let good leads go cold. - Think like a founder: you care about the customer experience, the product, and the future of the company. - Have aspirations to grow with us and potentially lead a team one day. THE GOOD, THE BAD, AND THE HONEST TRUTH The highs are real: you’ll close deals that move the needle, learn directly from experienced founders, and help build the next category-defining company. The lows? You’ll need to hunt for deals, get creative to break into accounts, and wear a lot of hats while we figure things out together. This isn’t a place to coast — it’s a place to grow fast, fail fast, and get better every day. If that sounds exciting, don’t overthink it. Reach out. Send us a note about who you are, what you've sold, and why you think you could win here. Curiosity, hustle, and coachability matter more to us than a perfect CV.