Account Executive

Calling your doctor shouldn't be harder than seeing your doctor. But at most practices, patients wait on hold, front-office staff drown in ring queues, and revenue walks out the door with every missed call.Transform9 builds AI agents that answer every call for physician practices — scheduling appointments, routing callers, and resolving routine requests in seconds, around the clock. Our agents integrate directly with each practice's EHR, practice management, and phone systems, and adapt to how their front office actually works.Our agents have handled millions of patient calls for thousands of providers, cut average hold times by 90%, and decreased call abandonment by 80%. We're headquartered in Birmingham, AL, and growing fast.About the roleTransform9 is at an inflection point: practices are actively looking for relief from phone overload, and our pipeline shows it. We're hiring multiple Enterprise Account Executives to own full sales cycles — from first call to signed contract — with multi-location specialty groups. You'll be one of our first AEs, which means real influence over the playbook, the product, and the team we build around you.What you'll doOwn the full sales cycle: outbound and SDR-sourced pipeline through discovery, demos, pilots, security review, and closeSell to practice administrators, COOs, CFOs, and clinical leaders; build multi-threaded champion networksLead discovery on call volume, scheduling workflows, and staffing pain — and quantify the ROI for each practiceDeliver demos that make the 'aha' moment obvious: a live agent answering a practice's actual call scenariosPartner with implementation for smooth handoffs and referenceable launchesMaintain rigorous CRM hygiene and forecast accuracy in HubSpotHelp shape our enterprise playbook and mentor the AEs who come after youLocationRemote (US). If you're in the Birmingham, AL area, this role is hybrid from our office (3 days in office / 2 remote). Travel: approximately 30%.Requirements5+ years of full-cycle closing experience in B2B healthcare SaaS, preferably selling to specialty physician practicesTrack record of exceeding quota on six-figure ACV, multi-stakeholder deals with 3–6 month cyclesExcellent discovery, demo, and written communication skillsWilling to travel ~30% for client on-sites and industry conferencesNice to haveExperience selling AI-driven or automation products and handling clinical/compliance objections (HIPAA, patient experience)Early-stage or high-growth startup experienceBenefitsTop-tier health coverage: medical, dental & vision401(k)Paid time off + holidays, and paid parental leaveIf you want to fix the front door of healthcare, we'd love to hear from you.Transform9 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Note: the Transform9 team will only email you from a transform9.com email address.

Calling your doctor shouldn't be harder than seeing your doctor. But at most practices, patients wait on hold, front-office staff drown in ring queues, and revenue walks out the door with every missed call.

Transform9 builds AI agents that answer every call for physician practices — scheduling appointments, routing callers, and resolving routine requests in seconds, around the clock. Our agents integrate directly with each practice's EHR, practice management, and phone systems, and adapt to how their front office actually works.

Our agents have handled millions of patient calls for thousands of providers, cut average hold times by 90%, and decreased call abandonment by 80%. We're headquartered in Birmingham, AL, and growing fast.

About the role

Transform9 is at an inflection point: practices are actively looking for relief from phone overload, and our pipeline shows it. We're hiring multiple Enterprise Account Executives to own full sales cycles — from first call to signed contract — with multi-location specialty groups. You'll be one of our first AEs, which means real influence over the playbook, the product, and the team we build around you.

What you'll do

• Own the full sales cycle: outbound and SDR-sourced pipeline through discovery, demos, pilots, security review, and close
• Sell to practice administrators, COOs, CFOs, and clinical leaders; build multi-threaded champion networks
• Lead discovery on call volume, scheduling workflows, and staffing pain — and quantify the ROI for each practice
• Deliver demos that make the 'aha' moment obvious: a live agent answering a practice's actual call scenarios
• Partner with implementation for smooth handoffs and referenceable launches
• Maintain rigorous CRM hygiene and forecast accuracy in HubSpot
• Help shape our enterprise playbook and mentor the AEs who come after you

Location

Remote (US). If you're in the Birmingham, AL area, this role is hybrid from our office (3 days in office / 2 remote). Travel: approximately 30%.

Requirements

• 5+ years of full-cycle closing experience in B2B healthcare SaaS, preferably selling to specialty physician practices
• Track record of exceeding quota on six-figure ACV, multi-stakeholder deals with 3–6 month cycles
• Excellent discovery, demo, and written communication skills
• Willing to travel ~30% for client on-sites and industry conferences

Nice to have

• Experience selling AI-driven or automation products and handling clinical/compliance objections (HIPAA, patient experience)
• Early-stage or high-growth startup experience

Benefits

• Top-tier health coverage: medical, dental & vision
• 401(k)
• Paid time off + holidays, and paid parental leave

If you want to fix the front door of healthcare, we'd love to hear from you.

Transform9 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Note: the Transform9 team will only email you from a transform9.com email address.

Our mission is to transform access to care by making every patient interaction fast, reliable, and human-centered.At Transform9, we believe the front door to healthcare should work as well as the care itself. Patients shouldn’t wait on hold, struggle to schedule, or feel lost navigating a practice. Providers shouldn’t be buried under phones, workflows, and staffing constraints. We’re building the infrastructure that connects patients and practices with clarity, consistency, and trust.Transform9 is a conversational agent platform that handles high-volume patient communication for physician practices. Our agents answer phones, schedule appointments, route calls, and resolve common requests—seamlessly integrating with practice systems and adapting to each clinic’s real-world workflows and preferences. The result is fewer missed calls, shorter wait times, and a better experience for both patients and staff.We partner with forward-thinking practices to replace fragile call flows with dependable, always-on access. Our platform is built to handle the complexity of healthcare operations while remaining flexible, transparent, and easy to deploy.Transform9 is growing quickly as practices look for better ways to scale access without sacrificing quality. We’re building a team that cares deeply about execution, ownership, and real-world impact—and we’re just getting started.

Our mission is to transform access to care by making every patient interaction fast, reliable, and human-centered.

At Transform9, we believe the front door to healthcare should work as well as the care itself. Patients shouldn’t wait on hold, struggle to schedule, or feel lost navigating a practice. Providers shouldn’t be buried under phones, workflows, and staffing constraints. We’re building the infrastructure that connects patients and practices with clarity, consistency, and trust.

Transform9 is a conversational agent platform that handles high-volume patient communication for physician practices. Our agents answer phones, schedule appointments, route calls, and resolve common requests—seamlessly integrating with practice systems and adapting to each clinic’s real-world workflows and preferences. The result is fewer missed calls, shorter wait times, and a better experience for both patients and staff.

We partner with forward-thinking practices to replace fragile call flows with dependable, always-on access. Our platform is built to handle the complexity of healthcare operations while remaining flexible, transparent, and easy to deploy.

Transform9 is growing quickly as practices look for better ways to scale access without sacrificing quality. We’re building a team that cares deeply about execution, ownership, and real-world impact—and we’re just getting started.