Account Executive

Job description

Cents is changing the laundry industry forever, and if you’re passionate about working in tech for a true industry disrupter..we want you on our team! We are the leading all-in-one business management system for laundromats and dry cleaners. With Cents, owners utilize software and hardware proven to help save money, transform operations, and drive additional revenue. As a Territory Sales Account Executive, you will be part of a growing team that is changing the way the laundry industry thrives. In this role, you will be full cycle AE prospecting for new business, building relationships, leveraging partnerships, and calling on inbound leads to close business. This is a field sales opportunity based out of your personal home office living in the same territory that you will be working. Responsibilities: Owning your territory and generating a list of prospective customers and managing the full cycle from initial call to close Doing a deep discovery to tailor your demo to suit the needs of your buyer Work cross functionally with other team members to ensure we are turning customers into territory advocates Leveraging Salesforce & other tech stacks to manage all pipeline activities Work local events & trade shows in your market to leverage partnerships Qualifications 1+ years of experience in a sourcing or closing sales role, laundry operations, or a relatable field and industry Proven track record of success in meeting & exceeding goals Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels Ability to work in a fast-paced environment Driven, self-motivated, curious, creative, & flexible Experience with google & salesforce is preferred but not required Prior experience with POS/payments is a nice to have There’s a laundry list of reasons we love working at Cents! We are a remote-first company that invests in our people. We offer great compensation packages, comprehensive health benefits, & a strong, cohesive team atmosphere. Not to mention, unlimited PTO! Our Commitment to Diversity & Inclusion, We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel. ### About the Role As an Account Executive at Cents, you're the engine behind new business growth. You own the full sales cycle — from the first demo to a signed deal — for laundromat and dry cleaning operators across the country. You'll work BDR/SDR-generated leads, direct booked opportunities, self-sourced pipeline, and CS round-robin leads to close deals that genuinely change how operators run their businesses. Your earning potential is limited only by your hustle — in a market where Cents is the undisputed leader. - NYC candidates preferred ### Responsibilities - Run the full sales cycle: demo, follow-up, negotiation, close. - Work all lead sources: BDR/SDR-generated demos, direct booked opportunities, CS round-robin leads, and self-sourced outbound. - Make an intro call before every demo — no exceptions. - Apply the T.A.O.M. framework (Time, Agenda, Outcome, Mutually Agreed) on every call. - Schedule alignment calls during the sales process; set go-live expectations of 2–4 weeks. - Pitch the full Cents product suite with bundled pricing as the primary close lever. - Build and maintain a healthy pipeline; target 100+ outbound calls per week. - Keep Salesforce fully notated before every handoff; follow billing date and BRF submission rules. - Route all inbound LW/MOOPS opportunities through the distributor team workflow. - Help refine the Sales Bible — document winning tactics to help the next generation of AEs succeed. ### What We're Looking For - **Hunter Mentality:** Proven track record running end-to-end sales cycles. You build your own book of business. - **Fearless Prospector:** Cold outreach isn't just a task — it's a core skill. You make the calls and send the emails. - **Master of the Close:**Skilled in deep discovery, needs analysis, and navigating price negotiations to get deals over the line. - **Pipeline Discipline:**You build it, work it, close it. No hyper-fixating on a handful of accounts. - **Salesforce Hygiene:**Non-negotiable — accurate stages, clean notes, no guesswork on handoff. - **Consultative Seller:**You lead with operator pain points, not feature lists. - **Relentless & Coachable:**High-drive, optimistic, and hungry for feedback because you know it sharpens your edge. ### Qualifications - 2+ years in a sales role (SaaS preferred). - Creative, persistent, and passionate about sales with a dynamic personality. - Comfortable working in a fast-scaling startup environment — you adapt quickly and thrive in ambiguity. - Tech-savvy; navigates sales tools and internal platforms quickly. - Experience with Salesforce, Dialpad, and Gong preferred. - Outside or field sales experience a plus; prior POS/payments experience is nice to have. ### Tools You'll Use Salesforce · Gong · Dialpad · Chili Piper · Google Sheets · Claude · Slack