Account Executive

Job description

# **About Clarion** At Clarion, we're rebuilding how healthcare communicates in the age of AI. Today, clinics miss 30-40% of patient calls while staff drowns in administrative tasks. We believe AI agents should handle these workflows—scheduling, billing, prescription refills—so healthcare teams can focus on actual patient care. We're building the communication infrastructure that modern healthcare desperately needs. Our AI agents don't just answer calls; they complete entire workflows end-to-end, giving providers back their time and ensuring patients never go unheard. We've already handled hundreds of thousands of patient interactions across virtual care companies, health systems, and a $5B health insurance company. Founded by a Stanford/Harvard-trained physician who was on the founding team of Two Chairs and Ophelia, and an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce, we uniquely understand both the clinical and technical challenges of transforming healthcare communication. **We've raised $10M from Accel, Y Combinator, Sequoia (scout)**, and healthcare founders from Ophelia, Medallion, and Counsel Health. We're an in-person team based in New York, moving fast to ensure no patient call goes unanswered. # **Why Join Us?** - **Early-stage with strong market validation:** We are rapidly growing and offering the high-impact environment of an early-stage startup. - **Solving a massive healthcare challenge:** We're addressing a critical problem in healthcare communication that affects millions of patients. - **Cutting-edge tech frontier:** You'll harness the latest generative AI models to craft conversational agents that transform healthcare communication, while driving innovation to push these technologies beyond their current limits. - **In-person collaboration advantage:** We've built in-person since day one and maintain this as a strategic advantage- we move faster, build stronger bonds, and create a cohesive culture. # **What You'll Be Working On** - Prospect and qualify mid-market to enterprise opportunities by identifying and engaging high-value targets across health systems, specialty groups, and value-based care organizations - Own the full sales cycle by leading strategic deals from initial outreach through close, driving high-quality opportunities and engaging directly with executive decision-makers - Run sharp discovery using consultative value selling to uncover key operational challenges and identify where Clarion can deliver the most impact - Lead high-impact demos that clearly map Clarion's capabilities to customer pain points and demonstrate measurable ROI - Sell strategically to the C-suite by building consensus across stakeholders and leading complex, value-based negotiations - Drive predictable revenue through disciplined pipeline management and accurate forecasting with clear visibility into risks and next steps - Build the pipeline from outbound efforts, supplementing inbound leads sourced from Growth Associates - Collaborate cross-functionally with our Growth Lead to structure strategic pilots and ensure alignment on use cases and value delivery # **Requirements** - 2-3 years of enterprise SaaS experience owning complex sales cycles from discovery to close, ideally in healthcare; experience with Conversational or Voice AI is a plus - Proven prospecting ability with track record of generating pipeline through cold calls, LinkedIn outreach, and email campaigns to executive decision-makers - Strong value-based selling skills with ability to sell to the C-suite, align cross-functional stakeholders, and lead multi-threaded deals - Experienced in tying product impact to business outcomes, negotiating based on ROI, and closing high-retention 6-figure contracts - Skilled at navigating legal and procurement processes while structuring strategic pilots that prove value - Highly organized in managing parallel deals, owning next steps, and maintaining clean forecasts and pipelines - Proficient in sales tools and methodologies, knows how to run an efficient sales process - Excited to work from our NYC office 5 days a week # **You are a good fit if** - You’re strategic and forward-thinking, driving deals with intent and alignment on value. - You’re curious and customer-focused, mapping Clarion’s impact to each organization’s business goals. - You move with urgency and discipline, managing a clean pipeline and clear priorities. - You communicate with confidence, tailoring messages and leading with impact. - You’re mission-driven, motivated by improving patient access and supporting care teams. # **What we offer** - **Direct mentorship:** Work closely with our founding team and experienced sales leaders who will invest in your professional development - **Meaningful equity:** Early employee stock options with significant ownership potential - **Comprehensive benefits:** 100% covered healthcare, flexible time off, commuter benefits, daily team lunches - **Team culture:** Quarterly retreats and monthly team events that build real connections in our close-knit NYC team - **Impact at scale:** Your work directly affects healthcare access for millions—every provider you bring onboard helps hundreds of patients get the care they need # **Interview Process** At each stage, we decide within 24hrs and update you shortly after: - **Intro Call (20 min) [Virtual]:** Quick chat about your sales experience and what draws you to Clarion. - **Discovery (45 min) [Virtual]:** Live role-play simulating a discovery call with a healthcare executive. - **Take-home Exercise:** Create a strategic account plan for a target provider segment. - **Final Rounds (3 hrs) [In-Person]:** Visit our NYC office to meet the team, shadow a call, and present your strategy. If you're ready to transform how millions of patients connect with their healthcare providers, we'd love to hear from you.