Account Executive

Job description

## **Can you help us fix the world's most broken supply chain?** The fashion industry produces over 100 billion garments a year. 60% end up in landfill, not because people don't want these clothes, but because the supply chain for getting secondhand fashion from donation to resale is completely offline, manual, and broken. Fleek is fixing this. Our mission is to make secondhand the first choice. We're building the infrastructure powering the global secondhand clothing trade, through a B2B marketplace and the AI systems digitising the supply chain behind it. Through Fleek, vintage stores, online resellers, and retail buyers source graded secondhand inventory directly from wholesalers and rag houses across multiple countries. Our key enabler is FleekSort, an AI model fine-tuned on secondhand fashion, that can grade, price, and categorise items with just a photo, turning what has historically been an opaque and manual trade into a structured, searchable, and tradable global inventory layer. Since 2022, we've saved 9 million items from landfill while tripling in size year-on-year. We're backed by some of the world's best investors, including a16z, Y Combinator, and HV Capital, alongside world-class angels who helped build Depop, Shopify, and Postmates. Today, we serve thousands of resellers and retailers across the UK, Europe, and the US. With the secondhand fashion market projected to reach $350B by 2027, Fleek is building the AI-native operational and financial backbone for secondhand commerce globally. We're looking for people who want to build something that matters, and move fast doing it. Sound good? Keep reading. ## **About the Role** We're looking for an Account Executive to help define and then execute how we acquire our largest customers for the marketplace. You'll need a genuine interest in fashion, bonus for secondhand and vintage, and the role centres on driving sales with vintage enterprises, brick and mortar stores, and resellers through visiting their stores, calling, emailing, understanding their needs, and building strong relationships. The ideal candidate brings an entrepreneurial, creative approach to sales and relationship building. You'll be given a disproportionate level of responsibility and the opportunity to drive massive impact in this next phase of growth. ## **What You'll Do** - **Acquire Key Accounts:** Identify, prospect, and close Fleek's largest marketplace customers, vintage enterprises, retail stores, and high-volume resellers. - **Build Relationships:** Visit stores, get on calls, and build deep relationships with buyers. Understand their needs, pain points, and buying behaviour. - **Define the Playbook:** Help shape how Fleek acquires large customers. You're not just executing a sales process, you're building it. - **Build an AI-Enabled Sales Engine:** Work alongside our tech team to build AI-enabled and automated outreach and new business workflows. - **Drive Revenue:** Own and exceed targets. Take a proactive approach to pipeline building across online and offline channels. - **Collaborate Across Teams:** Work cross-functionally with product, operations, and marketing to feed customer insights back into the business and improve the platform. ## **What You Bring** - **2+ years of experience in a commercial role at an early-stage startup.** You've sold in fast-moving environments where the playbook didn't exist yet. - **Familiarity with online and offline sales and outreach channels.** You know how to prospect, nurture, and close across multiple touchpoints. - **Experience or appetite to build AI-enabled sales workflows** alongside our tech team. You're excited about using AI to scale outreach and automate the new business engine. - **Strong interpersonal and communication skills.** You build and maintain relationships naturally. You're comfortable on the phone, in person, and in a cold outreach. - **Self-motivated and entrepreneurial.** You take a proactive approach to driving sales and consistently over-achieve against targets. - **Growth mindset.** You're ambitious, constantly learning, and always looking to improve your processes and systems. - **Collaborative.** You work well across teams and time zones, we have teams in 5+ countries. ## **Nice to Have** - A genuine interest in fashion, secondhand, or vintage - Experience selling to SMBs, retailers, or marketplace participants - Familiarity with CRM tools and sales automation platforms ## **How We Work** Fleek is an in-office company. We believe the best work happens when people are together: the quick decisions, the cross-functional energy, the ability to solve problems in real time. Most of the team works from our London HQ 4–5 days a week. We're not prescriptive about it. Performance and trust matter more than attendance. We hire adults and treat them accordingly. - **Location:** London HQ, Heneage Street, E1 (Shoreditch / Aldgate East) - **Work model:** In-office, typically 4–5 days per week. - **Stage:** Hyper-growth - **Team:** 100+ across London, India, and Pakistan - **Culture:** High ownership, non-hierarchical, fast-moving. Founder-led with strong opinions loosely held. ## **Our Values** **Five values shape how we work at Fleek:** - **Dream Big and Disrupt Yourself:** Push the most ambitious version of what you're building. Step out of your comfort zone. Nothing is out of reach. - **Absolute Ownership:** The buck stops with you. Drive initiatives to completion. Experiment, learn, persevere. The job isn't done until the job is done. - **Curiosity Leads the Way:** Don't accept anything at face value. Ask questions you don't know the answer to. That's how you innovate. - **Talk to the Customer:** Deeply understand their challenges, motivations, and ambitions. Every decision starts with the customer at the centre. - **Embrace Diversity:** A global team building for a global supply chain. Bring your authentic self and embrace the diversity of everyone you encounter.