Account Executive

Job description

# **Join our mission** **We're proud to work with many incredible companies, accelerating their ability to build their products.** We've spent years watching talented engineering teams lose momentum to the same frustrating bottleneck: waiting. Waiting for CI to finish. Waiting for builds to complete. Waiting for tests to run. After experiencing this pain firsthand at companies of every size, we set out to build the developer infrastructure platform we'd always wanted to use. Something that would seamlessly integrate with our workflows and the tools teams already love—but make everything dramatically faster and more cost-effective. Today, we're already accelerating hundreds of companies around the world, helping them ship features instead of waiting for infrastructure. We've built something that feels almost magical in its simplicity: change your `runs-on` line, mount your toolchain cache directory and suddenly your builds are 5x faster. **About the role** At Namespace, we believe the strongest customer relationships are built through trust, responsiveness, and a real understanding of how technical teams operate. We’re looking for someone motivated, organized, and eager to learn who enjoys working with both people and technology. In this role, you’ll help support customer relationships across onboarding, contracts, renewals, and ongoing communication. You’ll work closely with engineering and infrastructure teams, learn how developers and technical organizations operate, and help ensure customers have a smooth experience working with Namespace. This is a great opportunity for someone eager to learn who wants to grow quickly through hands-on experience in a fast-moving environment. ## **Our culture** We're looking for people with grit—people who push through ambiguity, take ownership, and keep going when things get hard. You're deeply curious, driven to understand how things work and how they can be improved. Most importantly, you have a strong bias to execution: you don't wait for perfect conditions, you ship, learn, and iterate quickly. If you care about building, moving fast, and making real impact, you'll fit right in. **What you’ll do** - Drive customer processes forward: coordinate onboarding, follow-ups, renewals, contracts, and ongoing account growth with a strong attention to detail - Develop a strong understanding of how engineers think and operate, allowing you to collaborate effectively with technical teams without needing to be deeply technical yourself - Work closely with engineering and infrastructure teams to understand their workflows, priorities, and operational challenges, and help ensure a smooth user experience with added value **What we’re looking for** - You are comfortable working remotely - You’re motivated, curious, and excited to learn and grow with the team - You think logically, communicate clearly, and enjoy solving problems - You’re comfortable working with numbers, systems, and technical concepts - You’re interested in technology and can collaborate effectively with technical teams, even without a deeply technical background - You’re organized, proactive, and comfortable operating in a fast-moving environment - You enjoy solving problems hands-on and taking ownership of your work **You can expect:** - Competitive salary and stock options - Flexible working hours - Market-leading parental leave **Life at Namespace Labs:** - We pride ourselves in being a small team of experts that can achieve a lot. - We balance our long-term vision with short-term pragmatism. - We believe in being fully transparent internally on how decisions are made, on how the company is doing, and we use that information to drive our decisions.