Account Executive, Chat (R-19662)

**Shape the Future with Dun & Bradstreet** At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at [](http://dnb.com/careers). The Inside Sales function is responsible for selling the Company’s products and services to new and/or existing clients and developing or expanding accounts remotely via telephone or other electronic means. Primary responsibility is to maintain and grow the revenue stream through renewal management, cross-sell and up-sell of new opportunities. ### Essential Key Responsibilities - Effectively manage incoming leads from D&B’s Chat feature on the company website, ensuring a seamless transition from lead to client engagement - Be able to conduct a needs-based assessment and transition to the customer’s needs to the best product and solutions - Provide customized solutions based on the unique requirements of the prospect, ensuring alignment with their goals and objectives - Grow the revenue stream by identifying new logo opportunities - Maintain consistent and accurate data in SFDC to support territory, account planning and forecasting. - Develop and maintain an active pipeline of forecasted sales to meet annual quota objectives - Observe and adhere to all compliance policies, trainings, and procedures while interacting and selling to customers. (Product training, coaching, timecard, and self-assessment, etc.) - Additional duties as assigned. ### Education & Experience - Education Preferred/Required Years of Relevant Experience - Associate's Degree Required 4 to 6 years - Bachelor's Degree Preferred ### Essential Skills and/or Certifications - An assertive, persistent, self-motivated professional who is a strong listener with a positive attitude and a limitless amount of energy - Possess an aptitude for quickly grasping selling techniques and product knowledge - Has a proven track record of achieving/exceeding quota and ability to thrive in a high volume, high energy, fast-paced, sales-driven call center environment - Experience in selling an intangible product and/or inside sales experience is strongly preferred - Computer knowledge with good communication, organizational and time management skills - Strong listening, written and verbal communication skills - Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success - Continuous growth mindset, keep learning through social experiences and relationships with stakeholder, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs ### Key Stakeholders - External Clients, Client Success, Marketing, Data, Product, Delivery and Customer Service Team members ### Physical Requirements - Employees must be able to perform the essential functions of this position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions. - Ability to sit, speak and operate telephone and/or computer for long periods of time - Ability to handle pressure, stressful conditions, and conflict resolution - Ability to work day, evening and/or weekend hours as needed - Regular attendance in the office