Account Executive, EMEA

Job description

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025 https://builtin.com/awards/san-francisco/2025/best-midsize-places-to-work?utm_campaign=bptw-2025&utm_content=article&utm_medium=website&utm_source=editorial, Top Places to Work by USA Today 2025 https://topworkplaces.com/company/front/, Y Combinator's list of Top Companies in 2023 https://www.ycombinator.com/topcompanies, #4 on Fortune’s Best Workplaces in the Bay Area™ https://www.greatplacetowork.com/best-workplaces/bay-area/2022?category=small-and-medium ,Inc. Magazine's 2022 Best Workplaces list https://www.inc.com/best-workplaces/2022, and Forbes Best Startup Employers 2022 List https://www.forbes.com/lists/americas-best-startup-employers/?sh=661411d52ad7. Front is the leading AI-powered customer service platform built for collaboration. We bring core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has over 9000 customers globally, and has received numerous Great Place to Work accolades from Built In, Fortune, Forbes and Inc. Magazine. We’re looking for bold, creative, and driven Account Executive to join our Dublin Go-To-Market team. If you get a buzz from tackling big challenges, exceeding goals, and creating meaningful impact, this could be the team for you. Our AEs own the end-to-end new business sales cycle, introducing Front’s game-changing solutions to clients across the region. You’ll also work inbound leads from diverse markets across EMEA, while proactively building brand and business in the UKI region via outbound efforts and marketing-led events. This hybrid role is based in our Dublin office, with in-person team collaboration at our Grand Canal location on Tuesdays and Thursdays. You’ll be part of a close-knit team of 20+ local Fronteers within a larger global organization. What makes this role exciting? - You’ll get broad EMEA regional selling experience. While our outbound and event efforts are focused on the UK, we work with prospects all over Europe, the Middle East and Africa. - You’ll be reporting directly to the Director of EMEA Sales, so your feedback and insights will help to inform and shape the EMEA GTM strategy - Our customers love us. With an average 98% CSAT score, you can be confident that you’re selling a product that brings massive value to our customers - You’ll be joining a team that is accelerating. We’ve doubled our YoY growth, and are investing heavily in structures & strategies to keep that growth going What will you be doing? - Own the new business sales cycle - from outbound prospecting to working inbound deals, through leading deep discovery and technical product demonstrations, to negotiating and completing contracts - Bring together internal resources and cross-functional teams to enable a successful prospect experience in the sales process - Maintain a pipeline of prospects through Gong/Salesforce to forecast revenue accurately - Work with your team to identify and execute innovative and effective outbound selling motions, working towards a monthly goal for self-sourced pipeline creation - You’ll maintain a real-time understanding of Front’s product offering and the competitive landscape to boost your ability to position win-based proposals and pricing - Hit and exceed quarterly quota What skills and experience do you need? - 2+ years in a full-cycle B2B sales role, preferable selling a customer support or helpdesk solution - EMEA market experience preferred - Demonstrated ability to generate pipeline through outbound prospecting, including cold outreach, sequencing, and event-led selling. - Consistent overachievement against sales targets in past experiences - A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment - Strong written and verbal communication skills - Professional fluency in English - Professional proficiency in a 2nd language is a plus (French preferred) - Creative, resourceful, detail-oriented, and well-organized Front operates on a hybrid model — we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected. What we offer: - Competitive salary - Equity (we are post-series D & backed by some of the best VCs in the US) - Fully covered private health insurance - Paid parental leave - Generous paid time off - Flexibility to work from home Mondays and Fridays (unless posted as a full-remote role) - Mental health support with Workplace Options - Family planning support with Maven - 75 Euro per month Lifestyle Stipend to spend on fitness and other activities - Winter Break - Our offices are closed from Christmas to New Year's Day! Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice https://front.com/legal/california-recruiting-privacy-notice & EU Privacy Notice https://front.com/legal/eu-recruiting-privacy-notice