Account Executive - Mid Market

Sonder is an Australian-founded employee care platform that gives organisations a single place to support their people’s health, mental wellbeing, and personal safety. Rather than routing employees through fragmented services. Sonder unifies medical advice, mental health support, and safety assistance in one 24/7 mobile app. Employees access the platform directly from their phone. When they reach out, they are connected to real clinicians, nurses, psychologists, and social workers via live chat or phone, typically within 30 seconds. The platform is available around the clock, every day of the year.

Sonder is headquartered in Sydney and also operates in New Zealand and the United Kingdom. It is the first technology company to have achieved accreditation from the Australian Council on Healthcare Standards (ACHS), placing it alongside leading hospitals and healthcare institutions in Australia and globally.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.
That ambition extends to how we run the business. Sonder is actively building toward an AI-native organisation, where automation and intelligent tooling are embedded into how every function operates.

Our impact and scale:
● 1,000,000+ members across multiple countries
● 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

Our Company Values
● We focus on impact
● We choose action over perfection
● We navigate the minefields
● We deliver a four-quarter effort
● We are on the journey together

Join Sonder’s mission to deliver timely and effective global support, and contribute to empowering people to be at their best.

About the role

As an Account Executive, you will play a pivotal role in driving our growth across Australia. You’ll own the full sales cycle—from prospecting and qualifying leads to negotiating and closing deals. Your ability to understand customer pain points, present tailored solutions, and build lasting relationships will be key to your success.

You’ll need to be highly adaptable, resilient, and results-driven, with a passion for making a real impact.

What you’ll be doing

• Drive revenue growth by managing the full sales cycle, from prospecting to closing deals, within the Mid Market territory.
• Consistently exceed sales targets by identifying opportunities, building strong pipelines, and converting leads into long-term customers.
• Lead negotiations with key decision-makers, confidently handling pricing discussions and securing agreements that drive mutual value.
• Build lasting relationships with potential buyers, positioning Sonder as a trusted partner in workplace wellbeing.
• Deliver compelling insights that challenge conventional thinking and inspire businesses to take action in supporting their employees' mental health.

Who are we looking for?

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team;

• 5 years full cycle sales experience with a proven track record of success
• A demonstrated track record of closing a large number of new business customers in a disruptive sector
• Comfortable selling to C Suite/ executive level customers
• Experience of selling in the health, HR - tech, or health-tech space would be an advantage
• SaaS experience is also highly desirable
• Experience of MEDDPICC (or similar methodology, e.g. SPICED) would be an advantage
• Bonus points if you have experience selling into the healthcare, aged care and/or medical care space

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.
• Gain free access to the Sonder app for you and your family, offering 24/7 on-demand support for health, wellbeing, and safety.
• $1000 annual contribution as part of your development plan + 2 days of study leave
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder’s success.
• Salary packaging and novated leasing.
• ​​Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Free coffee on Fridays and catered lunch on Thursdays.
• Dog-friendly office.
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC