Account Executive, New Partnerships

Job description

Job Title: Account Executive, New Partnerships Department: Revenue (Sales) Reports To: GM, Partnerships Employment Type: Full-time, Exempt ABOUT CONDUIT HEALTH Conduit Health is transforming one of the most outdated corners of post-acute care—getting essential medical equipment and supplies into patients' homes. We're the first vertically integrated, AI-powered platform to unite ordering, telehealth, prescriptions, insurance, and fulfillment into one seamless experience. In seconds, case managers and providers can say "yes" to patients who would otherwise wait weeks—while we handle every step behind the scenes. THE ROLE We're looking for an Account Executive to run full-cycle sales independently; from prospecting through close and early account activation. This isn't a "figure out if we have product-market fit" role. We have clear demand, a defined ICP, and a sales motion taking shape. You're here to execute that motion at volume and help refine it as you go. You'll own your own pipeline, run your own demos, and close your own deals selling to home health agencies, nursing homes, and similar healthcare providers. For the first 30 days post-sale, you'll stay on the account to ensure a strong handoff to our Partner Success team. You'll work closely with our Senior Leadership, our Founding AE, and our Partner Success and RevOps teams to keep the engine running smoothly. WHAT YOU'LL DO Own Your Pipeline End-to-End: Build and manage outbound pipeline through research, cold outreach, and creative sequencing. Your calendar should always have 8–10 qualified demos per week, with 15+ active opportunities at various stages. Run Demos and Close Deals: Lead discovery calls and product demos independently. Develop a deep understanding of how your buyers—case managers, intake teams, clinical directors—actually experience the DME ordering process today, and use that to tailor Conduit's value proposition to each prospect. Drive every deal to a clear yes/no—no opportunities sitting idle. Navigate Complex Healthcare Orgs: Engage and align multiple stakeholders across patient services, intake, coordination teams, and leadership. You understand that in healthcare, consensus drives decisions. Land and Expand: Own the first 30 days post-sale, ensuring the partner is activated, engaged, and set up for long-term success before handing off to our Partner Success team. Identify expansion opportunities—new regions, programs, or use cases—within signed partners during the activation window. Keep the CRM Airtight: Partner with RevOps to maintain clean, accurate pipeline data in HubSpot. Your CRM should be a source of truth, not a chore you backfill on Fridays. Feed the Feedback Loop: Share what you're hearing from the market—objections, competitive intel, what's resonating—so we can sharpen our product, positioning, and GTM. WHAT YOU'LL BRING Full-Cycle Closing Experience: 2–5 years of full-cycle sales experience, ideally in healthtech, SaaS, or another operationally complex environment. You have a consistent track record of hitting or exceeding quota. Outbound Muscle: You know how to find, qualify, and engage prospects without relying on inbound alone. You've built pipeline from scratch and aren't afraid of cold outreach. Multi-Stakeholder Selling Chops: You've navigated complex sales processes where clinical, operational, and leadership buy-in all matter. Bonus if you've sold into post-acute, home health, or similar healthcare networks. Coachability and Collaboration: You'll be learning a playbook that's still being built and helping improve it through reps. You take feedback well and give it generously. CRM Discipline: Fluent in HubSpot or similar. You understand why clean data matters and you don't need to be reminded to update your pipeline. The "Nice-to-Haves": Background in DME, healthcare logistics, or insurance tech. Familiarity with healthcare compliance in sales cycles. Experience in environments where adoption depends on front-line staff behavior and workflow change. Mission-Driven: You're motivated by impact. Conduit's product is free to the partner and solves a real, painful problem—getting patients the equipment they need to recover safely at home. That matters to you. VALUES Excellence, Not Perfection – We set a high bar for our work and impact, but we don't get lost in endless polish for polish's sake. We focus on results that matter. Urgency, Not Chaos – We move fast because speed drives our advantage. We pair urgency with clarity to avoid noise and burnout. Systems, Not One-Offs – Every solution should eliminate the root cause so the problem never returns. Wins are good; scalable systems are better. Committed, Not Just Here – We show up engaged, proactive, and ready to go above and beyond. It's not about working 24/7—it's about caring deeply and leaning into our shared mission. The outcomes you drive are what matter most. Crush Goals, Not Souls – We take our work seriously, but not ourselves. Be yourself, bring positivity, have fun, and laugh often. COMPENSATION & BENEFITS Competitive salary with meaningful equity options. Flexible working environment (3 in-office days per week in New York). Unlimited PTO + 9 company holidays. Direct mentorship and growth opportunities with senior leadership.