Account Executive - North America New Logo

Job description

As the global leader in AI-powered customer experience assurance, we help some of the world's most recognized brands deliver seamless, reliable, and engaging interactions across voice, digital, messaging, and AI-powered channels. Every year, our platform helps optimize hundreds of millions of customer journeys, ensuring businesses can confidently deliver exceptional experiences at scale. As enterprises race to deploy agentic AI, the defining question is no longer whether AI can handle customer interactions, it’s whether those interactions can be trusted. Cyara is the confidence layer that answers that question, testing AI agents with AI agents to detect hallucinations, validate decisions, and ensure compliance before failures ever reach your customers. Joining Cyara means helping shape the future of customer experience, partnering with some of the world’s biggest brands, and working alongside passionate, talented people who are committed to making every customer interaction better. **The Goal: Drive and Close New Business** As an Account Executive - North America New Logo, you will be laser-focused on identifying, engaging, and closing new business opportunities. You’ll be responsible for executing a strategic sales plan, engaging key decision-makers, and driving revenue growth by positioning Cyara’s solutions as the go-to CX Assurance Platform. ### You will be responsible for: - Own the full sales cycle from prospecting to close, focusing on net new business acquisition. - Develop and execute a structured territory and account plan to consistently exceed quota. - Identify and engage the right buyers, including C-suite and senior decision-makers, within target organizations. - Conduct high-impact discovery calls and presentations to articulate Cyara’s value proposition and competitive differentiation. - Leverage multi-channel outreach strategies, including outbound calls, emails, and social selling, to generate high-quality opportunities. - Build and maintain a strong pipeline, ensuring accurate forecasting within a 10% +/- margin. - Effectively negotiate and close deals, using a consultative sales approach to drive customer value. - Stay ahead of market trends and competitive landscape to position Cyara’s solutions effectively. - Maintain up-to-date and accurate data in CRM systems (HubSpot, Salesforce, etc.) ### Let’s talk about your skills/expertise: - 3+ years of proven SaaS sales experience, with a track record of consistently exceeding quota in a net new business role. - Hunter mentality—self-motivated, driven, and resilient in pursuing and closing new business. - Strong ability to engage senior decision-makers and build relationships that lead to revenue growth. - Deep commercial acumen and experience managing high-value, complex sales cycles. - Technical aptitude to translate Cyara’s product capabilities into tangible business benefits. - Highly organized with strong time management skills, ensuring efficiency in a fast-paced environment. - Excellent presentation, negotiation, and closing skills. - Proficiency in CRM tools (Salesforce, or similar). - Located in Pacific or Mountain time zones is highly preferred!