Shipa Delivery is an online platform that makes it easier for businesses and consumers to send and receive parcels within the GCC. Our expanding operation connects users with a network of delivery assets and services via mobile apps and online business dashboards. We make collection of packages within one hour a reality, along with a choice of on-demand, same-day, next-day, and cross-border delivery services. Shipa Delivery’s technology stack provides real-time parcel tracking via GPS; and for businesses, an integrated solution to streamline last-mile logistics and automate delivery management.We celebrate versatile and self-driven candidates. We need you to be obsessed with customer engagement and be a force of evolution to make us better every day. Our culture is all about speed and care. Role Summary As an Account Executive at Shipa Delivery, you will support the account management function by coordinating with customers and internal teams to ensure smooth day-to-day operations. This is a junior-level role suitable for candidates with 0–2 years of experience, focused on communication, coordination, and basic reporting.RequirementsResponsibilitiesSupport assigned customer accounts and assist in day-to-day account coordination.Communicate with customers to understand service requirements and share updates.Coordinate with internal teams (operations, finance, support) to ensure smooth execution.Follow up on service-related issues and support their timely resolution.Maintain accurate customer data and documentation.Assist in preparing basic reports using MS Excel.Ensure adherence to company processes and service standards.Support senior account team members in ongoing account activities. QualificationsBachelor’s degree in Business, Logistics, or a related field.0–2 years of experience in account management, customer service, or operations.Strong communication and coordination skills.Ability to work cross-functionally in a fast-paced environment.Proficiency in MS Excel and basic reporting.
Shipa Delivery is an online platform that makes it easier for businesses and consumers to send and receive parcels within the GCC. Our expanding operation connects users with a network of delivery assets and services via mobile apps and online business dashboards. We make collection of packages within one hour a reality, along with a choice of on-demand, same-day, next-day, and cross-border delivery services. Shipa Delivery’s technology stack provides real-time parcel tracking via GPS; and for businesses, an integrated solution to streamline last-mile logistics and automate delivery management.
We celebrate versatile and self-driven candidates. We need you to be obsessed with customer engagement and be a force of evolution to make us better every day. Our culture is all about speed and care.
Role Summary
As an Account Executive at Shipa Delivery, you will support the account management function by coordinating with customers and internal teams to ensure smooth day-to-day operations. This is a junior-level role suitable for candidates with 0–2 years of experience, focused on communication, coordination, and basic reporting.
Requirements
Responsibilities
- Support assigned customer accounts and assist in day-to-day account coordination.
- Communicate with customers to understand service requirements and share updates.
- Coordinate with internal teams (operations, finance, support) to ensure smooth execution.
- Follow up on service-related issues and support their timely resolution.
- Maintain accurate customer data and documentation.
- Assist in preparing basic reports using MS Excel.
- Ensure adherence to company processes and service standards.
- Support senior account team members in ongoing account activities.
Qualifications
- Bachelor’s degree in Business, Logistics, or a related field.
- 0–2 years of experience in account management, customer service, or operations.
- Strong communication and coordination skills.
- Ability to work cross-functionally in a fast-paced environment.
- Proficiency in MS Excel and basic reporting.
Shipa is a digital logistics platform that helps businesses, entrepreneurs and consumers move goods across borders or across town with a few clicks. Shipa Ecommerce manages e-commerce fulfilment, delivery and returns across the Arabian Gulf for merchants based in the US, EU, Asia and the Middle East. Shipa Delivery provides hassle-free, same-day, next-day and on-demand urban delivery services across the GCC. Shipa Freight helps small and medium-size businesses move freight around the world and tap into opportunities offered by the global economy. Shipa is the innovation arm of Agility, one of the world’s largest logistics providers.
Shipa is a digital logistics platform that helps businesses, entrepreneurs and consumers move goods across borders or across town with a few clicks. Shipa Ecommerce manages e-commerce fulfilment, delivery and returns across the Arabian Gulf for merchants based in the US, EU, Asia and the Middle East. Shipa Delivery provides hassle-free, same-day, next-day and on-demand urban delivery services across the GCC. Shipa Freight helps small and medium-size businesses move freight around the world and tap into opportunities offered by the global economy. Shipa is the innovation arm of Agility, one of the world’s largest logistics providers.
