Account Executive - SMB Africa (English Speaking)

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Account Executive - SMB Africa (English Speaking) Location: Dublin, Ireland (Hybrid) | Relocation Support Provided Relocate to Dublin with Ease We know that relocation is a big decision — which is why we walk with you every step of the way. From the moment you accept your offer to the day you arrive in Dublin, you’ll have access to a full support system. How it works: Offer Acceptance: Your relocation support begins immediately. Relocation Consultation: We’ll connect you with our relocation experts to plan your move. Moving & Settling In: We provide dedicated assistance with PPS applications, housing searches, and relocation benefits. Onboarding in Dublin: You’ll join your new team at our world-class Dublin campus for Day 1 orientation. About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Role Join Salesforce, the #1 AI CRM, as an Account Executive focusing on the Africa (SMB) market . Based in our Dublin hub , you will lead the "agentic era" of technology, helping businesses transform through AI, Data, and CRM. Note : By applying to the Small Medium / Mid-market Business Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Small Medium Business Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Key Requirements: Language: Full professional fluency in English is mandatory. Location: This is a Hybrid role based in Dublin, Ireland (Relocation assistance included). Overview of the Role - Your Mission As an Account Executive for the Africa ESMB team, you own the end-to-end sales cycle. You aren't just selling software; you are selling the Salesforce Customer 360 platform and Agentforce —the future of autonomous AI. You will balance "whitespace" prospecting (new business) with strategic expansion within existing accounts. Key Responsibilities Full Cycle Sales: Lead a dedicated customer set in the Africa market , managing complex sales projects from lead generation to closing. Strategic Growth: Drive performance against key metrics with a primary focus on new business acquisition and expansion. Solution Selling: Utilize a consultative approach to identify business challenges and align Salesforce AI and Data solutions to customer goals. Relationship Building: Develop trusted relationships with C-level decision-makers through regular digital engagement and face-to-face meetings. Cross-Functional Collaboration: Partner with Business Development, Pre-sales, and Marketing to optimize the Dutch market funnel. What We’re Looking For Required Qualifications: Demonstrated success of quota carrying, technology solution-based direct sales experience Territory & Account Planning Strategies : Create territory and account plans to achieve sales objectives by effectively identifying and qualifying prospects and opportunities. Research and Discovery : Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses. Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions. Customer Communication : Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (Whiteboarding, Slack, Google Slides, Zoom). Resource Application : Continuously runs toward results using the full capabilities of available resources and tools. Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success. Fluency in English Preferred Qualifications: Sales Methodology education (like MEDDIC, Challenger, or Value Selling .) Ability to develop cases and service requirements, while crafting and leading strategic alliances. Ability to thrive in a fast-paced environment. Track record of consistently achieving or surpassing quota. Experience will be evaluated based on alignment to the core competencies for the role. What’s In It For You (Benefits & Growth) Personal Wellbeing: Private health insurance, life insurance, a retirement savings plan, and a monthly wellness allowance . Flexibility: Flexible time off and leave policies, plus comprehensive parental support programs. Career Development: Access to world-class AI and sales training, mentorship, and a clear path for promotion within the global Salesforce ecosystem. Giving Back: 7 paid volunteer days per year and donation matching for the causes you care about. Perks: Employee discounts, inclusive resource groups, and a culture that celebrates Equality. Equality & Inclusion Salesforce is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from all backgrounds and ensure reasonable accommodations are provided throughout the recruitment process where required. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.