Account Manager

Job description

ABOUT ALEPH Aleph is an AI-native platform for Financial Planning & Analysis (FP&A), an established software category with a multi-billion market but no clear winner. We’re trying to solve a problem many finance teams are super familiar with: data scattered across a million systems, endless spreadsheets and way too much time spent getting numbers to line up instead of actually using them to make decisions. Aleph was founded by Albert Gozzi and Santiago Perez De Rosso, two technical founders with backgrounds from Stanford and MIT and experience working at top-tier companies such as Google, Microsoft and Bain & Company. We’re backed by top VCs (Khosla Ventures, Bain Capital Ventures, YC, Picus Capital), and work with customers like Webflow, Notion, Zapier, Y Combinator and many others. We are hiring remotely across the Americas (United States, Canada, LATAM). 🔍 What we're looking for This is Aleph's first Account Manager hire. You'll own the revenue side of our customer relationships -renewals, expansions, upsells- working directly with finance teams who hold vendors to a high standard and can tell the difference between a good pitch and genuine expertise. You're not walking into a blank slate. We have better-than-benchmark churn and NDR, a CS team that runs deep implementations, and customers who are genuinely happy with the product. What we're missing is someone to formalize the expansion motion, build it into a repeatable playbook, and own it going forward. That means showing up credibly on two fronts: you can hold a commercial conversation with a CFO, and you can sit in a product implementation review and actually follow along. This is a remote role open to candidates based anywhere in the US or Canada. 🧑‍💼 What you'll be doing - Own the end-to-end renewal process for a portfolio of accounts - Formalize our expansion playbook and scale it -- identify where growth potential lives, design the motion, execute it yourself - Partner with CSMs on account strategy; you bring the commercial angle, they bring the implementation depth - Engage directly with finance teams and economic buyers -- understand their workflows, speak their language, and connect Aleph's value to outcomes they actually care about - Run pricing conversations and negotiate renewals and expansions with confidence - Develop enough product fluency to discuss implementation details credibly and handle technical questions without flinching - Track account health signals: usage trends, AI adoption, seat utilization, QBR context - Flag at-risk accounts early and work with CSMs and leadership on save strategies 📋 What you bring - You’re in a commercial role today, likely as a CSM, Account Manager, or Account Executive - You’ve carried a quota and owned real revenue outcomes, whether through renewals, expansions, new business, or a combination of them - You have either direct FP&A experience -ideally on a finance team at a software company- OR a high-rigor background in consulting, investment banking, or private equity - You’re high slope and high ownership, with a track record of growing quickly in demanding environments - You can go deep with CFOs and FP&A teams and speak their language from genuine understanding While this is a remote-first opportunity, we're focusing on candidates within the Americas to better align with our working hours as a team. Aleph is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Aleph makes hiring decisions based solely on qualifications, merit, and business needs at the time.