Account Manager

Job description

**About Us** JOLT is a global leader in electric vehicle charging and digital out-of-home media, creating smarter ways for people and brands to move. Operating across the United States, Canada, the U.K., Australia, and New Zealand, JOLT is helping make it faster, easier and simpler for drivers everywhere to switch to electric vehicles. The company combines accessible, reliable EV charging with a digital advertising network that connects brands with consumers at key moments in their daily journeys. By integrating sustainable infrastructure with data-driven media, JOLT delivers measurable impact for advertisers while helping accelerate the shift toward electric mobility worldwide. Recognized by TIME and Statista as one of the world’s top 250 greentech companies, JOLT continues to expand its mission to make charging convenient, accessible, and built for the future. Grow revenue and deepen relationships across a portfolio of key accounts, proactively identifying and closing sales opportunities while ensuring client satisfaction. This role requires strong relationship-building skills, strategic thinking, and a commercial, results-driven approach to account management. ### Client Relationship Management - Build and maintain strong relationships with key accounts, serving as the main point of contact for all client inquiries and requests. - Conduct regular check-ins and meetings with clients to assess satisfaction levels, identify new opportunities, and address any concerns. ### Account Growth and Revenue Generation - Identify upsell and cross-sell opportunities within existing accounts to maximize revenue. - Develop and implement account plans to drive growth and meet sales targets ### Strategic Account Planning - Develop strategic account plans aligned with client goals and objectives. - Collaborate with internal teams to tailor solutions and offerings to meet the unique needs of each client. ### Forecasting and Reporting - Provide accurate sales forecasts and regular reports on account performance to senior management. - Analyse sales data to identify trends, opportunities, and potential areas for improvement. ### Issue Resolution and Client Support - Act as a liaison between clients and internal teams to resolve any issues or concerns in a timely and efficient manner. - Ensure that client needs are met and expectations are exceeded at all times. ### Required Skills - Proven experience in media sales, account management or related field. - Strong communication and interpersonal skills. - Strategic thinking and ability to develop and execute account plans. - Results-driven with a focus on achieving sales targets and objectives. - Commercially confident — proactively pitches incremental revenue within existing accounts and is comfortable asking for the business. - Ability to build and maintain strong client relationships. - Proficiency in CRM software, Google suite and Microsoft Office suite. - Working knowledge of programmatic trading (PMP/DSP-SSP, e.g. Vistar) and confidence engaging agency trading desks beneficial.