Account Manager

Job description

## About TOKEN2049 TOKEN2049 is the premier Web3 and crypto event globally, organized annually in Singapore and Dubai, where founders, investors, executives, and innovators shape the future of the ecosystem. We bring together tens of thousands of attendees from across the globe, defining what’s next in the digital asset space. We are looking for a high-energy, detail-oriented, and relationship-driven **Account Manager** to join our Business Development team. In this role, you will be the primary bridge between TOKEN2049 and our high-profile global sponsors, ensuring their event experience is seamless, impactful, and primed for renewal. ## The Role As an Account Manager within the BD team, you aren't just managing contracts—you are managing relationships with the biggest names in Web3 (L1/L2 blockchains, exchanges, VC firms, and tech providers). You will take the reins the moment a sponsorship deal is closed, acting as the dedicated partner to guide sponsors from onboarding through to live event execution and post-event reporting. ### Key Responsibilities - **Sponsor Onboarding & Success:** Serve as the main point of contact for confirmed sponsors, guiding them through deliverables, deadlines, and event logistics. - **Relationship Management:** Build deep, trusted relationships with clients to understand their marketing and business goals, ensuring TOKEN2049 helps them achieve them. - **Cross-Functional Collaboration:** Work closely with Operations, Marketing, and Production teams to ensure all sponsored booths, branding, speaking slots, and side-events are executed flawlessly. - **Upselling & Upgrades:** Identify opportunities to upsell existing clients on additional branding packages, VIP experiences, or side-event partnerships leading up to the event. - **Retention & Renewals:** Lead the post-event wrap-up process, providing sponsors with ROI data, collecting feedback, and securing early re-bookings for future global editions. - **Problem Solving:** Act as the frontline troubleshooter for sponsor inquiries and on-site requests during the intense build-up and live days of the conference. ## Who You Are > **"You thrive in high-stakes, fast-paced environments and speak the language of both corporate sponsors and Web3 degens."** - **Experienced:** 3–5 years of experience in Account Manager, Client Success, or B2B Event Partnerships roles (experience in tech, fintech, or Web3 is highly preferred). - **Web3 Fluent:** You have a solid grasp of the crypto ecosystem, major industry players, and current market trends. You don't need to be a developer, but you must know your DeFi from your DePIN. - **Hyper-Organized:** You can juggle dozens of accounts simultaneously without letting a single deadline or deliverable slip through the cracks. - **Master Communicator:** Exceptional written and verbal communication skills. You can handle difficult conversations gracefully and present to C-level executives with confidence. - **Resilient:** You stay calm, cool, and collected under the pressure of live event environments and tight deadlines. ## What We Offer - **Front-Row Seat to Web3:** Work directly with the builders and companies shaping the future of the global crypto landscape. - **Dynamic Culture:** A fast-moving, flat hierarchy where your impact is recognized instantly, and great ideas are executed quickly. - **Competitive Compensation:** Attractive base salary with a performance-based bonus/commission structure tied to account renewals and upsells. ###