Account Manager

Job description

🚀 **Ready to be part of the Legal Tech revolution?** As the leading SaaS publisher in Europe, **DiliTrust** is transforming legal departments worldwide with cutting-edge technology ⚖️💡 🌍 **Our Impact** From General Meeting reports to AI-assisted contract life management, our teams across **France, Spain, Italy, Canada, Mexico, and MEA** are the driving force behind our global success 🤝 We proudly support **2,300 customers in 50 countries**, with **80% of them being CAC 40 companies** 📊🌐 🎯 **Our Ambition** To become the **first French legal tech Unicorn**, reaching a valuation of over **€1 billion** 🦄✨ 🏆 **Our Recognition** DiliTrust is recognized for offering a positive and stimulating work environment 🌟 We are proud recipients of the **“Happy at Work”** and **“Tech at Work”** labels since **2019** 😊💼 🔍 **What will you find at DiliTrust?** 💡 **Innovation**: Be at the forefront of legal tech advancements 🌐 **Global Impact**: Collaborate with diverse teams in an international and multicultural environment 📈 **Career Growth**: Grow and evolve within the future unicorn of legal tech 😊 **Stimulating Workplace**: Experience our positive “Happy at Work” culture 🎯 **Your Tasks** As an **Account Manager**, you will engage with senior executives of multinational corporations as well as mid-sized companies in both the **private and public sectors** 🌍🏢 You will work closely with **CEOs, Board members, and management teams** to develop and grow strategic client relationships 🤝 Acting as a true **product expert**, you will be the **voice of the customer** internally, collaborating with sales, development, and marketing teams 🎤💡 🛠️ **As part of your missions** 🤝 Build and nurture strong relationships with a portfolio of key clients 🔁 Manage contract renewals and ensure long-term customer retention 📈 Identify and act on **upsell and cross-sell opportunities** to achieve targets 🧠 Act as a consultant on the product, supporting and guiding clients in their use of the solutions 📊 Monitor **KPIs** related to business cases and product usage 👤 **Profile Required** 🎓 Bachelor’s degree (minimum) with **at least 5 years of relevant experience** 🌍 Fluent **Arabic / English bilingual** 🧭 Ability to develop **long-term strategic plans** for customers 🗣️ Excellent **presentation and communication** skills 🗂️ Strong ability to manage **all aspects of a project** 🌐 Comfortable working in an **international, multicultural environment** 📚 Strong desire to learn and become a **functional expert** on multiple software products ⭐ Versatile, autonomous, assertive, **customer-oriented**, and a true **team player** ❓ **Why join us?** 📍 **Location**: Dubai 🚀 Join a fast-growing company in a truly international environment (France, Italy, Spain, Canada, Germany, Dubai & Mexico City) 🌏 **25+ nationalities**: a cosmopolitan and multicultural mindset ⚖️ Work-life balance matters at **DiliTrust** 📈 A key moment to join DiliTrust in terms of growth and opportunities 💙 **Our Values** At DiliTrust, our values guide everything we do: 🤝 **Trust**: Transparency and integrity in every action 🌈 **Inclusion**: A culture of empathy, diversity, and belonging 🔥 **Hands-on Spirit**: Initiative, resilience, and action-oriented thinking 🏆 **Excellence**: Constantly pushing boundaries to innovate 👥 **Team Success**: Collaboration is at the heart of everything we achieve 📝 **Recruitment Process** 1️⃣ HR interview 2️⃣ Hiring Manager interview (on-site) 3️⃣ Chief of CS interview