Account Manager

Job Description: About the Team: Dow Jones Risk is a global provider of best-in-class risk data, technology solutions, due diligence and managed services for managing regulatory and reputational risk. For 20 years, its market-leading data has helped financial institutions and businesses have greater control managing Financial Crime Compliance, Third Party Risk Management, Sanctions Compliance and Trade Compliance. With a global team of expert researchers covering more than 60 languages, Dow Jones applies the same rigor to its data that it has always brought to its journalism, offering the most accurate and complete risk datasets on the market. About the Role: This role is pivotal in selling and retaining business across diverse markets, including Financial, Corporates, Government, and Academic sectors, with a focus on Risk & Compliance, Factiva and Newswires functions and solutions. You Will: Generate new revenue streams through sales of products and services tailored to our prospects’ business needs. Retain Dow Jones contract revenue and ensure our products and services meet customers' business needs. Maintain high levels of customer satisfaction through regular communication and building strong relationships. Develop and execute a plan for managing account renewals, ensuring timely communication and fulfilment of contractual obligations. Oversee all aspects of account management, including understanding client businesses, resolving issues promptly, and keeping abreast of competitor solutions. Identify opportunities for increasing revenue within accounts through up-selling and cross-selling initiatives. Manage sales forecasts and pipelines to ensure clear reporting of renewals, sales opportunities, and associated revenue and timelines. You Have: Native level Korean and business level English communication skills 5+ years of proven experience in account management and internal/external relationship management Strong initiative and self-motivation, with the ability to thrive both independently and in a team environment. Exceptional relationship-building, negotiation, and closing skills. Proven success in selling business news and information to corporate or financial clients would be beneficial. Understanding of internet and intranet applications, emerging web technologies, and industry trends. Strong business acumen to identify potential opportunities and effectively communicate the benefits of Dow Jones products with customers and prospects. Knowledge of the Risk & Compliance markets would be an advantage. APAC Benefits Hybrid Work Environment Comprehensive Insurance & Retirement plans Paid Time Off and Leave Generous Parental Leave Benefits Education Benefits Family Care Benefits Career Growth Programs Access to Dow Jones Products Employee Referral Program Employee Well-being Support & Fitness Programs Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. Reasonable Accommodation We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at . Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations. Business Area: Dow Jones - Risk Sales Job Category: Sales Union Status: Non-Union role