Account Manager

Job description

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley , Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry , and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica’s 190,000 employees in 150 countries work towards a common mission to help people see more and be more. As an Account Manager, you will be responsible for managing key customer relationships, identifying growth opportunities, and driving sales performance across your designated territory. Working closely with leading organisations including Vision Australia, Guide Dogs, and See Differently , you will help connect people who are blind or have low vision with innovative assistive technology solutions that enhance independence, accessibility, and quality of life. This is a highly collaborative role where you'll partner with customers, product specialists, and internal teams to deliver exceptional service, provide tailored solutions, and drive sustainable business growth. If you're passionate about building strong relationships, achieving results, and making a genuine difference, this opportunity offers the best of both worlds Key Responsibilities Achieve or exceed territory sales targets Develop and execute growth strategies across a portfolio of key accounts Build and maintain strong relationships with organisations including Vision Australia, Guide Dogs, See Differently, and other key stakeholders Respond promptly to customer enquiries and proactively manage customer issues through to resolution Work closely with Blindness Product Specialists to increase sales through workshops, demonstrations, and presentations Manage sales opportunities through Dynamics 365 CRM, including: Maintaining accurate customer and activity records Creating and managing opportunities within the sales pipeline Preparing quotations and following up on active opportunities Collaborate with Customer Service and Operations teams to ensure a seamless customer experience Manage company demonstration equipment within your territory Develop and maintain product knowledge across the HumanWare portfolio (comprehensive training provided) Attend industry events, conferences, and sales meetings as required About You We're looking for someone who is: A highly motivated and energetic sales professional Passionate about helping others and making a positive impact Skilled in building long-term customer relationships An excellent communicator with strong presentation and interpersonal skills Self-motivated and able to work autonomously while contributing to a collaborative team environment Organised, detail-oriented, and able to manage multiple priorities Experienced using CRM systems, preferably Dynamics 365 Committed to delivering exceptional customer service and customer outcomes Why Join Us? Opportunity to work with market-leading assistive technology products Make a meaningful difference in the lives of people who are blind or have low vision Join a supportive and passionate team Ongoing training and professional development Work with respected industry partners and community organisations If you're ready to combine your sales expertise with a role that genuinely changes lives, we'd love to hear from you. Apply today! To be considered for this opportunity, please click apply and send your cover letter and resume today. As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.