Account Manager, Accountant

Job description

You will Own the post-sale journey for accounting firms from onboarding through activation, expansion and renewal Become a product expert and help accountants use Kick effectively, guiding them through trial, activation and expansion phases Design repeatable processes across the entire accountant lifecycle: education, adoption, growth and advocacy Work with the CEO and Head of Growth to define and build a repeatable customer growth playbook Track and optimize key metrics like activation rates, net revenue retention and expansion velocity Act as the voice of the accountant and provide clear, structured feedback to the Product, Engineering and AI teams We're looking for someone who Proven 3-5+ years track record of managing customer relationships and driving post-sale outcomes in SaaS Startup experience; you take ownership and do your best work in a fast-paced and adaptive environment Experience working with and supporting a technical audience; bonus if you have previous experience working with accountants or finance Extraordinary written and verbal communication and presentation skills Bonus if Background in accounting, bookkeeping, or financial services Advanced technical qualifications or experience (e.g. CPA, EA, Tax LLM) Empathy for entrepreneurs through experience as a founder or being self-employed Location In person, 4 days per week, at our dedicated downtown Toronto office. What we offer The OTE range for this role is CAD $180,000 - CAD $230,000 Employee-friendly equity (early exercise, extended exercise) Comprehensive health, dental, vision Dedicated office space in downtown Toronto Best-in-class equipment 20 days/year of paid vacation About Kick Kick is an applied AI company building the first self-driving bookkeeping experience. We've raised $20M from OpenAI, General Catalyst and Google Ventures to help millions of Business Owners and Accountants to automate the boring stuff–so they can focus on what matters most. We're a team of entrepreneurs, engineers and domain experts using craft, agency and candor looking to build the future of accounting and grow the ownership economy We're building out the founding go-to-market team for our accountant channel and are seeking a Founding Account Manager to own the post-sale relationship with accounting firms and drive activation, expansion, retention and advocacy across our growing customer base.