Account Manager, Commercial Lines

Job description

Account Manager, Commercial Lines The J. Morey Company - an Ori-gen Family Company Salary Range : Final compensation will be determined based on experience, licensing, technical expertise, and overall qualifications. Reports To : Commercial Lines Manager Build a Career with a Purpose At The J. Morey Company, we believe insurance is about more than policies and premiums— it’s about protecting businesses, supporting families, and strengthening the communities we serve. As part of the Ori-gen family of companies, we are proud to carry forward a legacy built over 45 years of trusted relationships, service, and community impact. Our mission is simple: Remember where you came from … and create a new future for the generations that follow. We are looking for professionals who take pride in delivering exceptional service, building lasting client relationships, and making a meaningful difference in the lives of others. If you're looking to grow your career with an organization that values integrity, collaboration, and community involvement, we'd love to hear from you. Position Overview The Commercial Lines Account Manager is responsible for managing and servicing a mid-sized book of commercial insurance clients while supporting the retention and growth of agency relationships. This role partners closely with Producers, carriers, and clients to provide proactive service, coordinate renewals, market accounts, and deliver insurance solutions that align with client needs. The ideal candidate is detail-oriented, responsive, technically proficient, and committed to delivering a high-quality client experience . Most importantly, you are a people person and enjoy creating new relationships with clients and teammates. What You'll Do Client Service & Account Management Serve as the primary day-to-day contact for assigned commercial insurance clients. Build and maintain strong client relationships through responsive service and proactive communication. Coordinate and manage ongoing client service needs, ensuring timely and accurate delivery of solutions. Process policy changes, endorsements, certificates of insurance, binders, cancellations, and other servicing requests. Assist clients with claims reporting and coordinate with internal resources to help facilitate claim resolution. Maintain accurate client records and documentation within the agency management system. New Business Support Partner with Producers and clients to gather underwriting information for new business opportunities. Prepare applications, submissions, proposals, and supporting documentation. Coordinate carrier submissions and obtain competitive coverage options. Assist with obtaining signatures, collecting required documentation, and managing follow-up activities. Attend client meetings when appropriate to support the sales and service process. Renewals & Account Retention Coordinate renewal strategy discussions with Producers and relevant stakeholders. Market renewal accounts and evaluate carrier responses. Prepare renewal proposals and coverage comparisons. Ensure all renewals are processed accurately and in accordance with agency standards. Review policy audits and facilitate corrections between carriers and clients when needed. Support account retention efforts through proactive service and coverage reviews. Coverage Analysis & Compliance Review contracts and certificate of insurance requirements to ensure compliance with insurance obligations. Analyze coverage requests and identify potential coverage gaps or concerns. Maintain compliance with agency procedures, carrier requirements, and industry regulations. Ensure all client files and communications are documented accurately and thoroughly. What We're Looking For Qualifications Active California Property & Casualty License. Minimum 5 years of Commercial Lines insurance experience. Experience managing a commercial lines book of business. Strong understanding of commercial insurance coverages and policy structures. Experience marketing accounts and working directly with insurance carriers. Excellent written and verbal communication skills. Strong organizational and time-management abilities. Ability to manage multiple priorities in a fast-paced environment. Experience working with middle-market commercial accounts. Knowledge of commercial underwriting principles and rating methodologies. Experience reviewing contracts and insurance requirements. Proficiency with agency management systems and carrier portals. Why Join The J. Morey Company? Comprehensive Portfolio of Benefits Medical, PPO, HMO & HSA options, Dental, Vision, Life, Disability, Critical Illness, Voluntary benefits, FSA Accounts, and more 401(k) with Company Match Paid Time Off Paid Volunteer – Philanthropic Time off Paid Holidays Professional Development and Continuing Education Support Licensing Renewal Assistance Meaningful Work Join an organization with more than 45 years of history and community impact. Build long-term relationships with clients who value trusted advisors. Be part of a growing company that values collaboration, service excellence, and giving back. Help businesses and families protect what matters most while building a rewarding and stable career. Join a culture that places Family & Having Fun - within our Core Values Apply Today If you're looking for an opportunity where your experience is valued, your contributions make a difference, and your work helps support businesses and communities while being part of our Ori-gen legacy… we'd love to hear from you. To apply or learn more, please contact: Terri Seki Chief People Officer