Account Manager, DACH

Job description

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. We are looking for an **Account Manager** to support our growth and play an active role in our company’s development in the **DACH region** (Germany, Austria, Switzerland), with a focus on managing and expanding customer relationships. The main goal of this position is to grow and manage a portfolio of accounts in industries such as machine building, robotics, and automotive electronics, applying best practices in account management and consultative sales. You will also support company development through process improvement suggestions, new ideas, and innovation proposals. **Quantitative goal:** achieving individual and account-level sales targets across an assigned portfolio of German-speaking customers. **How You’ll Contribute:** - Own and grow a portfolio of accounts across specific industries and/or geographies within the DACH region - Develop and execute account plans that deepen relationships, expand share of wallet, and secure repeat orders - Manage the full sales cycle, from initial contact through order placement, and ensure a steady flow of repeat business - Serve as the primary, trusted point of contact for customers throughout the project lifecycle - Acquire new accounts and build a robust opportunity pipeline in target industries and geographies - Convert incoming warm leads and develop them into long-term customer relationships - Maintain accurate, timely, and consistent records of the sales process in the CRM system **What You’ll Bring to Xometry:** - **Experience:** 3+ years in sales or account management, with a proven track record of managing and growing accounts in industries such as Rapid Prototyping, Engineering, Robotics, Automation, or 3D Printing - **Account Management Expertise:** Demonstrated success developing and executing account plans, expanding customer relationships, and driving repeat revenue - **Industry Knowledge:** Understanding of metalworks, 3D printing, or injection molding is a major advantage - **Customer Focus:** Genuine enjoyment of sales and account management, acting as a trusted advisor to customers - **Tech Savvy:** IT and digitalization enthusiast, comfortable using modern technologies and software - **Adaptability:** Readiness to thrive in a dynamic, fast-growing startup environment - **Languages:** Fluent German (native or C1+) and full professional proficiency in English **Personal Qualities:** - Results-oriented, with a strong focus on achieving targets and driving growth - Proactive and self-motivated, able to manage an account portfolio independently - Customer-centric, with a passion for understanding and meeting client needs - Strong analytical and solution-finding skills, able to identify both opportunities and challenges - Adaptable and resilient in a dynamic business environment - High ethical standards and a professional demeanor - Strong team player with excellent interpersonal skills **Working Conditions:** - Sales incentive scheme / sales commission - Corporate laptop and smartphone - Salary structure: monthly base salary + bonus (2% of sales, uncapped) - Place of work: Remote (hybrid - after a physical office in Sofia will be opened), with occasional international travel (Lyon, France and Germany) - Reports to: Sales Leader **Life at Xometry:** - **Team Spirit & Friendly Atmosphere:** We work in an open, friendly, and trusting environment that welcomes initiative; everyone is ready to help and support one another, and we celebrate wins together and appreciate everyone’s contribution - **Development Opportunities:** As a fast-growing company, every new task is an interesting challenge for the team - **We Care:** Ongoing, free well-being activities for our people and charity projects worldwide - **Flexibility:** Speed and flexibility are among our biggest advantages, allowing us to adapt quickly and stay effective amid uncertainty - **Onboarding:** A well-structured onboarding plan that brings together process, technology, and systems into one smooth experience Please send your CV in English. #LI-Remote #Promoted Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please read our [privacy policy](https://xometry.eu/en/policy/) here.