Account Manager, eCommerce

Job description

Requisition I D : 947578 Store #: A00083 eComm - NY 5th Position : Full-Time Total Rewards: Benefits/Incentive Information If you’ve worn a pair of glasses, we’ve already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! JOB DESCRIPTION GENERAL FUNCTION The Account Manager, Amazon supports EssilorLuxottica Wholesale’s ecommerce growth by executing account plans with Amazon, agency partners, and internal teams. The role uses sales and shopper data to improve forecasting, assortment, content, promotions, inventory, operations, and the brand experience. MAJOR DUTIES AND RESPONSIBILITIES Support daily Amazon account management, meeting cadence, action plans, business reviews, annual planning, and key initiatives. Prepare performance updates with risks, opportunities, and recommendations. Partner with the Sales Analyst and eCommerce leadership on budgets and quarterly forecasts. Track sales, traffic, conversion, inventory, and sell-through; use insights to recommend corrective actions. Coordinate with Amazon, agencies, Finance, Marketing, Operations, Supply Chain, IT, Legal, and Brand Protection to execute account commitments and resolve issues. Work with Demand Planning and Supply Chain to maintain availability and in-stock rates. Monitor purchase orders, shortages, returns, and chargebacks; escalate material risks. Support assortments, replenishment, launches, seasonal programs, promotions, and major Amazon events. Coordinate imagery, A+ Content, Brand Stores, taxonomy, ratings, and reviews in line with brand priorities. Coordinate promotional calendars and media execution with Brand Marketing and agencies. Review campaign results and support pricing integrity, authorized distribution, content accuracy, and brand presentation. Communicate priorities, timelines, and results clearly to Amazon, partners, and eCommerce leadership. BASIC QUALIFICATIONS Bachelor’s degree or equivalent experience; 3–5+ years in account management, sales, ecommerce, merchandising, marketplace management, or a related field. Experience supporting Amazon 1P business through Vendor Central; advanced Excel and PowerPoint skills. Strong analytical, project management, communication, and cross-functional collaboration skills; ability to manage competing priorities. PREFERRED QUALIFICATIONS Experience with Amazon Ads, retail media, or agencies; background in fashion, optical, luxury, premium, or consumer products. Knowledge of Amazon retail fundamentals, digital merchandising, and the online shopper journey; ownership and attention to detail. Pay Range: 98,982.40 - 155,017.60 This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.