Account Manager - Food & Beverage

Job description

Company Profile A trusted partner at nearly three million customer locations, Ecolab (NYSE:ECL) is the global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life. With annual sales of $16billion and more than 48,000 associates, Ecolab delivers comprehensive solutions, data-driven insights, and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality, and industrial markets in more than 170 countries around the world. Our associates have spoken and recognised outstanding employee experience. When you join Ecolab, you’re not only contributing to a company that’s making a global impact—you’re also becoming part of a team dedicated to fostering outstanding workplaces for all our associate The Role Are you a food, beverage, or dairy manufacturing / plant sanitation expert with the ability to drive results for a global Fortune 500 Company? Join Ecolab’s industry-leading Food & Beverage team as an Account Manager based in Athens, Greece. This is a field-based role involving regular travel across South Greece to support and develop customer accounts, enabling broader geographical coverage and driving market growth. As an Ecolab Account Manager – F&B, you will be responsible for delivering both technical sales and service excellence, with a strong focus on supporting hygiene operations on customer sites through Ecolab’s products and application concepts. You will work closely with customers to ensure effective implementation, optimize performance, and achieve agreed business targets. In this role, you will collaborate with some of the region’s leading food, beverage, and dairy manufacturing customers, helping them maintain high standards of hygiene, safety, and operational efficiency. What You Will Do Manage customer accounts within the assigned territory, ensuring exceptional hygiene performance, technical service delivery, and sustainable business growth. Manage territory sales performance against targets, proactively identifying and converting growth opportunities while ensuring strong account profitability and receivables management. Drive revenue growth by introducing innovative solutions, identifying upselling opportunities, and developing new business within existing and prospective customer networks. Build and maintain strong relationships with key customer stakeholders, including plant management, operational leaders, and executive decision-makers. Maintain accurate records of customer activities, business opportunities, and action plans through CRM and internal reporting system Deliver technical consultation and support, ensuring customer hygiene requirements are effectively addressed and aligned with agreed Service Level Commitments (SLCs). Work closely with current and prospective customers to understand business needs and provide solutions and recommendations for improvements to CIP/COP cleaning practices and procedures on the customer plant. Lead problem-solving initiatives by conducting system assessments, interpreting technical data, and implementing corrective actions to improve customer performance and operational reliability. Conduct regular business reviews with customers, providing performance reporting, forecasting, opportunity pipelines, and continuous improvement initiatives Collaborate cross-functionally with sales, marketing, supply chain, and technical teams to deliver comprehensive customer solutions. Build a solid understanding of Ecolab products, customer plant operations and business objectives, and applicable government regulations. Follow Ecolab safety guidelines and incident reporting requirements. Qualifications & Skills BSc/MSc in Food Science & Technology, Chemistry, Chemical Engineering, Agricultural Science, or a related field. Minimum 3 years of working experience in technical sales ideally in a multinational company. Industry related experience in Food & Beverage (CIP/COP cleaning for brewing, beverage, dairy, membrane processing etc.) will be considered a strong advantage. Ability to work independently and manage multiple accounts effectively. Very good knowledge of English language (verbal & written communication). Proficient with Microsoft Office, especially excel. High level of flexibility required. Willingness and ability to travel frequently to customer sites and production facilities. Must have a valid driver's license. What’s in it For You Competitive compensation, including bonus & full benefits (private health insurance for employee & family, monthly meal card, free Ecolab products, savings plan, employee assistance program, employee stock purchase plan, etc.) Company vehicle & mobile phone. Flexible, independent work environment where you will plan your own schedule and report accordingly. Continuous training in innovative products and solutions. Access to best-in-class resources, tools, and technology, IT. Excellent career development opportunities within a leading multinational company. Our Commitment to Diversity and Inclusion At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer, and provide opportunities for advancement on the basis of individual qualifications and job performance. All applications will be treated with confidentiality.