Account Manager (Foreign), Global Commercial Banking

Job description

WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. At OCBC, we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC Bank is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore and the Asia Pacific by The Asian Banker. If you are a go-getter with high level of drive, do come and join our dynamic sales team today! Key responsibilities: The Cash Account Manager will be responsible for managing and enhancing client relationships by taking a proactive approach to understanding client needs, providing tailored solutions, and ensuring the highest level of service. This role is crucial for driving revenue growth by increasing bank deposits, nurturing customer relationships with a particular focus on foreign customers especially in the Chinese market. The ideal candidate will have a strong background in cash management, excellent communication skills and a customer-centric mindset. Client Relationship Management Build and maintain strong relationships with clients to understand their needs and ambition Provide advice and support to clients on their banking requirements Conduct day-to-day account servicing and regular compliance review to ensure proper due diligence and KYC Identify and nurture high-growth Chinese customers to support their regional expansion and life cycle, and facilitate the transition to appropriate segments to ensure tailored services that match their evolving needs are met Sales and Business Development: Responsible for building sales pipelines and delivering deposit and revenue KPIs Formulate and execute account plans for identified customers in assigned portfolio to increase share of wallet Collaborate with Product Partners such as Global Treasury (GT) and Global Transaction Banking (GTB) to recommend treasury products such as Foreign Exchange (FX), Investments and Cash management solutions Qualifications: University degree in any discipline with at least 3 – 5 years’ of working experience in banking or financial services Articulate with strong communication and negotiation skills with the ability to engage and influence customers’ banking decisions Strong experience in Cash Management Sales preferred Highly driven and positively motivated Proficiency in written and spoken Mandarin required to communicate effectively with Chinese customers/clients What we offer: Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.