Account Manager (Gift Cards)

Job description

At Joko, our mission is to we help consumers save time and money when shopping online or in-store. Founded in Paris, Joko is a tech company and certified B Corp with over 105 talents across Paris, Barcelona, and New York (and beyond). More than 6 million users already save money every day at 10,000+ merchants with Joko. From cashback and automatic coupons to price alerts, we've kept expanding our products to make shopping smarter. Today, Joko is an AI shopping app: with Juno, our shopping assistant, users can find the right product at the best price in only a few seconds, with recommendations that get sharper the more they use it. Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US. It’s still day 1, come build the future of shopping with us! This position is open to candidates located in Paris only. 🔥 OUR TEAM / WHY THIS ROLE At Joko, the B2B team is the growth engine: we expand Joko’s merchant network and deliver unbeatable deals to our users. We operate across three business lines with one mission: - Online team: Account Managers are in charge of growing and managing our portfolio of e-commerce partners, directly with e-merchants or through our relationship with affiliate marketing platforms. - Card-Linked team: our Sales team is in charge of signing Enterprise deals with top-tier retailers with physical stores, and Account Managers are in charge of growing long-lasting partnerships. - Gift Cards team: Account Managers are in charge of growing and managing the portfolio of brands and retailers, through relations with providers and in direct relationships with merchants. You’ll join the Gift Cards team, already a massive business line, grown x10 in the last year, yet it still feels like day one. This is an opportunity to join as our very first Gift Cards Account Manager. Everything is still to be built: from defining merchant collaboration to shaping how we identify and close new commercial opportunities. If you’ve been waiting for a role where you can make a real impact, this is it. 🎯 WHAT YOU WILL DO - Own and grow the Gift Cards business commercially - Build and strengthen relationships with leading merchants and providers - Negotiate killer deals to secure the best value for Joko users - Identify and unlock untapped opportunities across categories - Design processes from scratch : from merchant collaboration to commercial strategy 👉 This role calls for ownership, creativity, and negotiation power. You’ll have the chance to shape an entire business line from the ground up and make sure Joko users always get the very best. Within 18 months your objective will be to make Joko the go-to partner for gift cards. Every key merchant knows us, wants to work with us, and we secure the most attractive and exclusive deals on the market. 🧱 YOUR RESPONSIBILITIES - Build the foundations of our Gift Cards partnerships: be the first point of contact for merchants - Negotiate the best rates and commercial terms to maximize user value and business growth - Create strong, long-term relationships with merchants and partners - Spot opportunities across industries and turn them into deals - Sign new merchants and expand our catalog to ensure Joko offers the widest, most attractive selection - Work hand-in-hand with Marketing to put gift cards in the spotlight and boost visibility - Monitor performance and prioritize the biggest growth levers 👀 WHO WE’RE LOOKING FOR - Languages: Fluent in French and English, written and spoken - Experience: 3–5y in a commercial role (Account Management, Business Development, Sales), ideally in a fast-growing environment - Education: Degree from a top-tier business or engineering school - Mindset: Entrepreneurial, challenge-driven, feedback-friendly, and always learning. Strong adaptability, organization, and autonomy. You go the extra mile. - Commercial skills: Skilled negotiator, thrive on building win-win partnerships, closing deals, and spotting new revenue opportunities - Analytical skills: Data-driven, able to turn numbers into action - Energy: Thrive on connecting with new people. You’re an active listener and solution-oriented 💎 OUR PERKS (Some of the benefits listed below are available to full-time positions only) At Joko, we believe that flexibility and trust are essential. Our work environment reflects this through: - Flexible remote : If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget. - Work from anywhere : Want to spend a month in Italy while working? You can work from most countries in the world for up to 3 months per year. On top of that, we offer plenty of perks: - 💸 Top-market compensation - 📈 Equity for everyone with the chance to own a piece of what you build - 🤖 Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills - 🌴 Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings - 💪 Contribution to your ClassPass subscription - 🍼 8-week leave paid 100% for the second parent - …and much more, check the full list here https://notion.so/joko/20f4ead2bfc54137b9d805bd9abbb758?pvs=4&v=e2baac50c1844149a219895e0d1c2912! 🤝 OUR HIRING PROCESS 1. Intro call: Quick screening with the Hiring Manager or the Talent team. 2. Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams). 3. Step 2 – Role-specific assessments - For non-engineering roles: A take-home case study followed by a 45-min interview. We assess both your output and how you think in real time. The exercise will be relevant to your role (e.g. analysis, strategy, or process design). - For engineering roles: A 90-min live technical interview on CoderPad covering code understanding, review, system design, and product thinking (with AI serving as a collaboration tool). 4. Step 3 – Leadership interview (45 min): Conversation with a SteerCo member and a Founder. 5. References: Up to 3 calls with former colleagues or managers. ☕ You may also be invited for coffee with team members to get a feel for our culture.