Account Manager - Heavy Duty

Job description

**This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Account Manager – Heavy Duty based in the United States.** Join a global industrial technology environment focused on building strong customer relationships and driving sustainable business growth across the heavy-duty market. As an Account Manager, you will own key customer accounts and serve as the primary point of contact for stakeholders across engineering, purchasing, quality, and manufacturing. You will develop and execute sales strategies that increase revenue, strengthen profitability, and expand business opportunities. Working closely with internal teams, you will ensure customer needs are understood and addressed effectively. You will also identify new opportunities, maintain high service standards, and build long-term partnerships. This remote role offers the opportunity to contribute to commercial success in a collaborative, fast-paced, and internationally connected organization. ### Accountabilities - **Account Management:** Build and maintain strong relationships with assigned customers, serving as the primary contact for commercial and operational matters across engineering, purchasing, quality, manufacturing, and other relevant functions. - **Sales Growth and Business Development:** Lead direct sales activities, identify new business opportunities, and develop strategies to achieve or exceed established revenue and profitability targets. - **Customer Engagement:** Conduct regular visits to existing and prospective customers to strengthen partnerships, understand business needs, and identify opportunities for account expansion. - **Sales Planning:** Develop short- and long-term sales plans and implement account strategies aligned with commercial objectives, leveraging available marketing programs and resources. - **Cross-Functional Collaboration:** Coordinate internal teams and stakeholders to respond to customer requirements, resolve issues, and support successful business outcomes. - **Customer Satisfaction:** Ensure the delivery of high-quality customer service, maintain strong supplier performance ratings, and proactively address customer concerns. - **Performance Management:** Monitor account performance against sales and profit goals, take ownership of results, and implement appropriate actions to support continuous improvement. ## Requirements - **Education and Experience:** A bachelor's degree or equivalent relevant professional experience is required. - **Sales and Account Management:** Demonstrated ability to manage customer relationships, lead sales activities, develop account strategies, and deliver measurable commercial results. - **Communication Skills:** Excellent verbal, written, and presentation skills, with the ability to communicate effectively with stakeholders at different organizational levels. - **Organization and Planning:** Strong organizational, prioritization, planning, and time management skills, with the ability to manage competing demands in a fast-paced environment. - **Technical Proficiency:** Proficiency in Microsoft Office applications, including Outlook, Word, PowerPoint, and Excel. - **Collaboration:** Strong interpersonal skills and the ability to work effectively with internal teams, suppliers, and external customers. - **Professional Integrity:** A strong commitment to ethical conduct, accountability, and professional standards, with a results-oriented approach to achieving business objectives. - **Adaptability:** A collaborative, proactive mindset and the ability to manage multiple tasks while maintaining a high standard of performance. ## Benefits - **Competitive Base Salary:** Annual base salary range of **$97,040–$133,430**, depending on qualifications, experience, location, internal equity, and business considerations. - **Health Coverage:** Medical, dental, and vision insurance. - **Financial Security:** 401(k) retirement savings plan with employer matching. - **Insurance Protection:** Life insurance and short- and long-term disability coverage. - **Professional Development:** Education reimbursement to support continued learning and career growth. - **Wellness Support:** Access to employee wellness programs. - **Paid Leave:** A range of paid time-off options, including vacation or flex-time, sick leave, bereavement leave, and parental leave. - **Additional Incentives:** Certain positions may qualify for short-term and long-term incentive programs. - **Remote Work:** A remote position based in the United States, offering flexibility in where you work. - **Collaborative Environment:** Opportunities to work across functions, countries, and cultures while contributing to a globally connected industrial technology business.