Account Manager I

Job description

About the tea m: We are a driven and collaborative business sales team focused on delivering meaningful solutions for our customers and creating long-term partnerships. Our team believes in: Thinking big and winning together Being exceptional, not ordinary Walking the talk and delivering results Treating people with honesty and respect Having fun while doing great work Who we are looking for: We are looking for someone with a strong character, high energy levels, and determination to succeed to join our team. If you are someone with a competitive personal desire to be a top performer, you have the passion to solve problems, and you are well versed in gaining customer loyalty and trust then we’d love to speak with you. Still interested? Here’s what the role looks like: As the Account Manager I, you are responsible for growing and maintaining our small to midmarket business and/or public sector accounts and successfully packaging and tailoring our wireless/voice/data products and services to fit our customer’s business needs. This is quota-based role is critical as you serve as a trusted business partner with the intent of managing the account and reducing customer churn. Manages and maintains sales pipeline to generate new revenue in order to meet or exceed monthly sales goals and initiatives. Successfully grow our business portfolio by effectively managing the client pipeline. This includes the following sales life cycle: prospecting, qualification, proposal writing and submittal, price negotiation within company margin guidance, contracting and closed sales process turnover. Developing deep relationships with your customers while getting to know their businesses, markets, and the challenges they face Understands the latest products, processes, and promotions in order to partner with decision makers as a business consultant to analyze the customer’s needs and make informed recommendations on additional solutions that will benefit their business Provide periodic reporting on status of current opportunities and revenue to monthly goals. Must able to attend networking functions or events within/outside business hours. Candidates must sho w: Ability to promote the Company culture and mission to all employees, vendors, clients and business partners. Strong sense of accountability; be self-motivated, positive and professional in approach and able to work independently. Results driven with proven problem solving and critical thinking skills, and the ability to effectively read, write and give oral presentation(s). Oral Presentation skills – is comfortable with delivering briefings and reports to colleagues, conduct training sessions, and any other tasks related to speaking in front of an audience Strong organization skills with an ability to prioritize and plan work activities, uses time efficiently, organizes or schedules other people and their tasks, in a fast-paced environment. Robust negotiation skills with the ability to clearly communicate business and internal sales teams needs and wants, listens to feedback, and comes up with agreement between individuals, groups, or third parties. Organizational support – ability to follow company policies and procedures in accordance with contract/agreement(s) and Company Goals, completes administrative tasks thoroughly, accurately, promptly, and efficiently as possible with respect to human resources, financial management and profitability. Attendance/Punctuality – is consistently at work and on time for scheduled shift and department or customer scheduled meetings. Ensures work responsibilities are covered when absent. Technical skills –constantly strives to increase technical knowledge to improve training tools through latest product knowledge, industry knowledge, and research. Decision making – makes sound, well informed, fact-based decisions and seeks guidance when needed. Here’s what we need you to have: High School Diploma or GED Minimum 2 years customer relationship management experience, preferable in telecommunication industry Proven success in working and retaining an existing account base Successful sales/account management experience within a business Experience in preparing, delivering, and following up on product proposals and quotes Experience in tracking customer sales information, forecasts and reports using related software applications An ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf. Drive balanced communication with tact and diplomacy, while juggling competing customer & company priorities. Experience in teaming effectively with others across different disciplines, functions and organizations. Strong written, oral communication skills to include presentation skills, interpersonal skills, and a professional business image. The ability to travel to customer sites. Must be able to attend networking functions or events within/outside business hours Working knowledge of MS Office suite. Must have and maintain a current valid Guam Driver’s License. Must be able to secure and maintain a Company sponsored Fuel and Expense Card. Regular, consistent, and punctual attendance. Must successfully pass a background check and drug screening Still Interested? Apply today! GTA Val-You’s: Our Customers Matter. Build Trust Through Respect. Be Accountable. Learning is Growth. Lead with Care. Win Together. Be a Game Changer. Teleguam Holdings LLC dba GTA is an Equal Opportunity Employer Teleguam Holdings LLC, dba GTA is an Equal Opportunity employer dedicated to building an inclusive and diverse workforce as we see this is critical to the success of our company. Having diverse perspectives, experiences, and skills within our teams allows us to learn from each other and grow as individuals, which leads to better work and outcomes. Through our actions, our goal is to create long term impactful change throughout the company and our island community. However you identify or whatever background you come from, we welcome you to be a part of this change. We ask that you apply to a role that excites you and where you can bring your authentic, best self to work. Keep in mind that all aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Read more about our commitment to these principles in the Department of Labor's EEO notices and Guam Department of Labor notices . Other applicable federal employment laws include Family Medical Leave Act (FMLA) and Uniform Services employment and Reemployment Act (USERRA). Accommodations for Applicants with Disabilities Teleguam Holdings LLC, dba GTA has always worked to provide qualified applicants and employees who are disabled veterans or individuals with disabilities with needed reasonable accommodations in accordance with the ADA. If you have difficulty using our online system due to a disability and need an accommodation, please email us at or call us at (671) 644-0300.