Account Manager - In-house Agency - Maverick Studios

Job description

COME JOIN OUR TEAM! OUR TEAM Maverick Studios is where creativity meets impact. As the in-house agency for Inspire Brands, we craft award-winning work that spans design, video, photography, print, and beyond. Serving six iconic brands—Arby’s, Buffalo Wild Wings, Baskin-Robbins, Dunkin’, Jimmy John’s, and Sonic—our team is a powerhouse of collaboration and passion. We’re all about delivering best-in-class creativity, innovation, and solutions that resonate across every project. OUR CULTURE At Inspire Brands, we’re not just dreamers; we’re doers. We thrive on innovation and welcome bold ideas at every level, from the kitchen to the boardroom. Here, taking risks and thinking differently aren’t just encouraged—they’re celebrated. It’s how we started, and it’s how we succeed. ABOUT THE ROLE Do you have the magic touch when it comes to building relationships? Are you a pro at juggling deadlines, details, and deliverables with a smile? As our Account Manager, you’ll be the ultimate liaison between our clients and creative teams, ensuring projects are delivered seamlessly while keeping everyone delighted. KEY RESPONSIBILITIES Client Whisperer: Build strong, trusted relationships with clients, understanding their needs and making them feel like the VIPs they are. Team Leader: Manage and mentor a team of project intake specialists, ensuring they deliver exceptional service and have the tools to succeed. Project Maestro: Coordinate with internal teams to manage timelines, budgets, and deliverables, ensuring projects hit the mark every time. Solution Seeker: Address challenges with a “can-do” attitude, turning potential hurdles into opportunities to shine. Feedback Translator: Collect, interpret, and communicate client feedback to the creative team with clarity and positivity. Information Liaison: Translate complex strategies, concepts, and project updates from the Maverick team into clear, concise, and client-friendly communication that builds understanding and confidence. Growth Catalyst: Identify opportunities within accounts to leverage Maverick’s expertise in delivering speed, service, and savings. Expand our in-house agency’s impact while driving growth for the brands we serve. Master Organizer: Keep project management tools updated and team members informed, making sure nothing slips through the cracks. WHAT YOU BRING Experience: Minimum 3-4 years in account management, client services, or a similar role (bonus points if it’s in a creative agency). Leadership Skills: A proven track record of motivating teams to deliver top-tier results. Communication Superpowers: You’re a natural at explaining ideas, resolving concerns, and making people feel heard. Organizational Wizardry: You’ve mastered the art of multitasking and can juggle multiple projects without breaking a sweat. Problem-Solving Mojo: Challenges don’t scare you—you thrive on finding solutions. Collaborative Spirit: You’re a team player who works well with diverse personalities and can rally a group around a common goal. Positive Energy: You bring good vibes, no matter the deadline or client curveball. WHY YOU’LL LOVE IT HERE People-First Culture: Join a supportive, collaborative team that values your input and celebrates your wins. Dynamic Work Environment: Every day is different, and you’ll never be bored! Grow with Us: Sharpen your skills and grow professionally with endless opportunities to learn and be challenged; your career will thrive in our dynamic team environment. Creative Culture: Join a team that knows how to balance hard work with the joy of celebrating our wins and each other’s work. All the Extras: From team outings, creative brainstorms, FREE ice cream, a beer/wine wall, and all the caffeine you can handle, we know how to celebrate success and fuel creativity. EDUCATION QUALIFICATIONS Minimum 4 years - Bachelor’s Degree Bachelor's degree in marketing, business, or related fields and/or experience working in a brand marketing role or agency environment EXPERIENCE QUALIFICATION Minimum 7+ years spent working at a creative agency or in a brand marketing role Experience managing budgets Experience leading and growing teams Experience using Workfront or similar project management tools is a plus DECISION-MAKING AUTHORITY This role will have decision making authority over day-to-day work and will have approval authority as delegated and allowed by their manager. DIRECT REPORTS Yes, full-time and contract positions READY TO BE THE CLIENT’S FAVORITE PERSON? If you’re an organizational powerhouse with a knack for building client relationships and delivering top-tier marketing projects, we’d love to hear from you. Apply now and help Maverick Studios keep the creative momentum going strong! Inspire is a multi-brand restaurant company whose portfolio includes more than 33,300 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide. We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.