Account Manager, International (LATAM/APAC) & US Professional Accounts

Job description

### Inspired by Dr. Murad’s lifelong commitment to science-backed wellness, we create products and experiences not only for healthier skin, but for happier lives. At Murad, we’re committed to conquering the global health epidemic of stress. “Stress less. Be imperfect. Live longer.”—Dr. Howard Murad, Founder ### **About the Role:** We are seeking a highly organized, proactive, and commercially minded Account Manager to support Murad’s international skincare business across the APAC and LATAM regions as well as our US professional accounts. Reporting directly to the VP, International & Professional Sales, this role will help manage distributor and customer relationships, support sales planning and forecasting, coordinate cross-functional execution, and drive strong day-to-day management of the business across assigned markets. The ideal candidate is passionate about beauty and skincare, detail-oriented, comfortable working across multiple time zones and cultures. This role follows a hybrid schedule with an expectation of two days per week in office. This position is hybrid and will be based in our El Segundo, CA headquarters on Tuesdays and Wednesdays, and work remotely for the rest of the workweek, unless business needs require otherwise. ### **Key Responsibilities:** - Manage distributor and customer accounts across APAC, LATAM, and U.S. Professional channels, driving sales performance, business growth, and strong execution of Murad's skincare portfolio. - Own sales forecasting, performance tracking, and business reporting for assigned markets, identifying risks, opportunities, and recommended actions to achieve business objectives. - Partner cross-functionally with Supply Chain, Finance, Marketing, Education, Regulatory, and Customer Service teams to ensure seamless execution of launches, replenishment plans, and ongoing business initiatives. - Manage order flow, inventory availability, product assortments, pricing updates, and promotional calendars to support customer needs and business performance. - Drive execution of new product launches, strategic brand initiatives, and hero product priorities in partnership with distributors and internal stakeholders. - Prepare and deliver business reviews, account recaps, sell-in and sell-through analyses, and performance presentations that provide actionable insights and recommendations. - Analyze market performance, competitive activity, consumer trends, and customer feedback to identify growth opportunities and support strategic business planning. - Maintain accurate forecasting tools, sales trackers, distributor scorecards, assortment records, and commercial documentation to support effective business management. - Serve as a primary point of contact for distributor partners, ensuring timely follow-up on action items, issue resolution, promotional execution, and retail and e-commerce initiatives to drive strong in-market performance. - Travel domestically and internationally as needed to support distributor meetings, customer engagement, market visits, regional events, and business reviews. ### **Qualifications:** - Bachelor’s degree in Business, International Business, Marketing, or a related field. - 4-6 years of account management, sales, distributor management, or business development experience within prestige beauty, skincare, wellness, personal care, or consumer products. - Strong organizational skills with the ability to manage multiple projects and deadlines. - Excellent written and verbal communication skills, with the ability to communicate with distributor partners and internal stakeholders. - Strong analytical skills and comfort working with sales data, forecasts, sell-through trends, and spreadsheets. - Proficiency in Microsoft Excel, PowerPoint, Word, Power BI. - Ability to work collaboratively across functions and with external partners. - Flexibility to work across APAC and LATAM time zones and travel when needed. - English fluency required; Spanish and/or Mandarin strongly preferred, Vietnamese is a plus. - Comfort working in a fast-paced environment with evolving priorities. - Strong follow-through, attention to detail, and commitment to execution excellence. - A problem-solving mindset and willingness to take initiative while learning from senior leadership. **What We Offer:** - A target pay range of $100,000-$120,000 annually, depending on experience, plus annual bonus - 401(K) with an Employer Match, plus a monthly home internet stipend - Hybrid work environment – join our El Segundo office on Tuesdays and Wednesdays - Unlimited Paid Time Off, plus 17 holidays off per year - Comprehensive Medical, Dental, & Vision insurance options, FSA, HSA, and Life & Accident Insurance - Wellness & Support Resources including Employee Assistance Program (EAP), Legal Shield & ID Shield, Travel Assistance, Estate Guidance, Gym and Meditation programs, and more - Pet Insurance - Professional Development Resources - Access to Murad products at-cost & employee gifts, as well as the larger Unilever Prestige Discount Marketplace (including Hourglass, Living Proof, Dermalogica, K18, Paula’s Choice, & Tatcha) **Don’t meet every single requirement?** We encourage you to apply! Studies show that women, non-binary applicants, and people of color are less likely to apply for jobs unless they meet every single qualification. However, our diverse backgrounds, perspectives, identities, and talents drive Murad’s innovative legacy. **EEO Statement:** Murad is an equal opportunity employer and will consider qualified applicants with criminal histories in accordance with the L.A. Fair Chance Initiative Ordinance. #LI-SB1