Account Manager, Italian Language

Job description

Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we’ve built the industry’s only all-in-one solution. This is an Account Manager role conducting sales for the Italian market, combining new customer acquisition, account expansion, and renewals. We are looking for someone who will actively contribute to growing Acronis' business in the region by developing new opportunities, converting leads, expanding existing accounts, and building a strong and predictable sales pipeline. The ideal candidate will need to be fluent in Italian. WHAT YOU’LL DO Drive new business growth in the region, proactively identifying, developing, and closing opportunities with new customers Own and convert inbound and outbound leads, while creating additional opportunities through proactive prospecting and account development Build and maintain a healthy new business pipeline, continuously progressing opportunities from initial engagement through negotiation and closure Develop relationships with end customers, distributors, and channel partners to expand Acronis presence and uncover new business opportunities Identify growth potential within the existing customer base through upsell, cross-sell, and expansion across the Acronis portfolio Own the lifecycle of assigned customer contracts, driving strong retention, renewals, and revenue growth Take commercial ownership of opportunities, including customer engagement, qualification, quotations, pricing discussions, negotiations, and closing Work closely with distributors, channel partners, Sales Engineers, and Sales Management to develop opportunities and accelerate deal closure Maintain excellent Salesforce discipline, keeping opportunities, stages, close dates, next steps, and commercial information accurate and up to date Own your pipeline and forecast, providing reliable visibility into expected business outcomes and proactively addressing risks and gaps Develop a strong understanding of the market, identifying new customer segments, verticals, partners, and opportunities that can contribute to regional growth WHAT YOU BRING 3+ years of experience in sales, renewals, or account management (preferably in SaaS or cybersecurity) Proven track record of meeting or exceeding revenue targets (renewals, upsell, new business) Fluency in Italian (business negotiation level required) Experience working with channel partners or indirect sales models is highly desirable Strong commercial mindset with excellent negotiation and closing skills Ability to understand and communicate technical product value to customers Highly organized with strong time management and attention to detail Self-driven and persistent, with a proactive approach to follow-ups and pipeline management Familiarity with CRM systems (Salesforce preferred) Curiosity and willingness to learn, with the ability to quickly develop new skills and product knowledge on the job WHO WE ARE A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 2 1 ,000 service providers to protect more than 750,000 businesses. Our corporate culture centers on innovation, accountability, and impact. We encourage our people to think boldly, challenge conventional approaches, and take ownership of outcomes. As a member of our global “A-Team,” you’ll operate in a high-growth, fast-paced environment where resilience, adaptability, and a commitment to continuous improvement drive success. OUR INTERVIEW PRACTICES To ensure a fair and genuine hiring process, candidates are expected to participate in interviews without the use of AI tools, automated prompts, or third-party assistance. Interviews are designed to assess individual skills, experience, and communication style, and we value authentic, real-time interaction. Use of AI or external assistance during live interviews may result in disqualification. For roles where AI skills are being evaluated, permitted use of AI tools will be clearly communicated in advance. Candidates may be asked to disable virtual backgrounds or participate in in-person interviews. All employment offers are contingent upon successful completion of applicable criminal, education and identity background checks Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.