Account Manager - Key Accounts

Job description

LSEG is searching for an Account Manager (AM) to lead and grow a portfolio of enterprise financial services clients . The candidate is passionate about client retention, contract renewals, and revenue expansion , while building long‑term, strategic partnerships with customers. This role serves as the primary point of contact for assigned accounts and works closely with internal teams to ensure LSEG solutions deliver measurable value aligned to client business objectives. Key Responsibilities Client Relationship Management Own and partner with defined list of key accounts by building positive relationships with clients across their business. Act as a strategic partner and develop a detailed understanding of client workflows, objectives, and challenges Lead client advocacy internally and champion for client's needs Retention & Renewal Ownership Lead the end‑to‑end renewal process for the existing book of business and proactively mitigate renewal risk through the territory. Lead commercial discussions in partnership with internal partners and ensure accurate forecasting and timely renewal execution Account Growth & Expansion Identify and qualify upsell and cross‑sell opportunities across LSEG’s product portfolio and deliver growth aligned with regional sales priorities. Partner with Specialist Sales and Product teams to position incremental solutions. Implement a consultative selling approach with passion for long‑term value creation. Account Planning & Strategy Develop and maintain account plans for key and strategic accounts Align account strategies to client initiatives such as regulatory change, digital transformation, and operational efficiency Internal Partnership & Execution Coordinate across Product, Content, Support, Implementation, and Commercial teams to ensure consistent, high-quality client communication. Lead internal account reviews and pipeline discussions Maintain accurate account, pipeline, and forecast data in CRM systems Qualifications & Experience Required Experience Consistent track record in Account Management, Sales, or Client Success within a B2B environment Experience handling enterprise‑level clients Demonstrated success in renewals and account growth Ability to work in a matrix sales environment and collaborating across groups Preferred Experience Financial services, data, analytics, or technology validated experience Experience working with large financial institutions Core Skills Strong relationship‑building and customer leadership skills Consultative selling and commercial negotiation capability Critical thinking with focused execution Excellent communication and presentation skills Ability to prioritize in a fast‑paced environment Tools & Capabilities CRM proficiency (e.g., Salesforce) Comfort working with data, forecasts, and usage metrics LSEG is an equal opportunity employer Career Stage: Manager Compensation/Benefits Information: LSEG is committed to offering competitive Compensation and Benefits. The anticipated base salary for this position is $141,000 - $235,000. Please be aware base salary ranges may vary by geographic location, city and state. In addition to our offered base salary, this role is eligible for our Variable Incentive Compensation plan. Target variable compensation will be commensurate with the posted career stage. Individual salary will be reflective of job related knowledge, skills and equivalent experience. LSEG roles (excluding internships and part-time roles of less than 20 hours per week) are typically eligible for inclusion in our LSEG Benefits program, which includes offerings of: Annual Wellness Allowance, Paid time-off, Medical, Dental, Vision, Flex Spending & Health Savings Options, Prescription Drug plan, 401(K) Savings Plan and Company match. LSEG’s Benefits plan also includes basic life insurance, disability benefits, emergency backup dependent care, adoption assistance commuter assistance etc. London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.