Account Manager - Lab Chemicals

Job description

Actylis is a global solutions provider with over 75 years of experience, specializing in streamlining the management of critical ingredients and raw materials for our business partners. We offer both sourcing and manufacturing solutions tailored to meet diverse and evolving needs, ensuring a reliable, agile, and secure supply network. Our commitment to customization allows us to create flexible solutions, whether it’s a unique specification, custom packaging, or tailored logistics strategies. With deep expertise in quality and regulatory compliance, sourcing and logistics management, analytical services, and R&D support, we reduce complexities and mitigate risks, empowering our partners to focus on growing their business. In furtherance of that goal, Actylis is seeking new members of the team. This expansion, coupled with a comprehensive benefits package, and opportunities for challenge and growth, make Actylis the ideal place to work and thrive. We hope you’ll consider joining us! Position Summary The position is responsible for generating the demand for the Specialty Lab Chemicals products focused on Pharmaceutical, Contract Research Organizations and Clinical Research Labs / Industrial / Academia & Government Institutions customer segment of Lab Chemicals. Key aspects of role and responsibility include retention of the existing customers, generate new customers leads through regular visits and follow-up to meet the sales objectives, convert leads / opportunity to confirmed orders, and sustain relationships with customers and manage channel partners to achieve the set goals. Responsibilities will include: • Drive sales of company’s lab chemical products per assigned targets in large and mid-scale pharmaceuticals companies, CROs, Research Laboratories, Diagnostics and Testing customer segments where such products are used for research, application, or other business purposes. • Develop and grow the commercial relationships with assigned customers and work towards increasing the wallet size with existing and newly acquired customers over time. • Update customer data from time to time in CRM, submit activity and results reports, such as daily call reports, weekly work plans, monthly and annual account analysis • Manage existing accounts, obtain orders and identify market opportunities through meetings, networking and other channels and create execution path for result achievement (proficient in Plan, Organize, Execute, Review) including the including the distribution channel. • Collate market feedback on competitors’ activities such as product offerings, prices, new products, delivery schedules and provide inputs to sales leadership team for review of company’s strategy and approach. • Meet existing and potential clients and build positive relationships and pipeline of opportunities. • Effectively manage the channel partner network by implementing organizational guidelines. • Resolve customer complaints within the set timelines. Required Experience & Knowledge Education: Graduate / Postgraduate in Science, MBA is an added advantage. Experience • Minimum 2-3 years of work experience in handling specialty chemicals portfolio. • Prior experience in life science / pharma industry is recommended. Physical Demand Supervisory Responsibilities None Work Environment Actylis is an Equal Opportunity Employer. Actylis US does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.