Account Manager, Media

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

The Account Manager, Media will partner with the senior client services’ team in the UK to deliver work for both new and existing DEPT® clients. We don’t believe in siloed teams - media, data, technology and creative overlap in all roles and the Account Manager will work across all pillars.

This role will support the management and planning of exciting accounts and oversee the day-to-day delivery of ongoing projects, coordinating a team of subject-matter-experts including paid search, paid social, SEO, affiliates, programmatic, creative, data and CRM.

You will have the chance to help define and shape the growth marketing strategy for exciting brands. This includes working on existing accounts and new business projects.

WHAT YOU’LL DO

• Deliver against briefs to the highest standards
• Support on the onboarding of new DEPT® clients, ensuring a smooth onboarding process
• Develop annual strategies, identifying priorities for the year for clients
• Work with teams to develop brilliant digital campaigns
• Manage deliverables from across the business (creative, technology, media, data)
• Ensure delivery of work is to the highest possible standard
• Ensure constant innovation across all deliverables
• Build solid relationships with clients
• Seek new business opportunities with existing clients
• Present work internally and externally
• Complete work to deadline and often under pressure

WHAT YOU’LL BRING

• Have strong experience in at least one of the following areas: media, growth marketing, performance marketing, marketing strategy
• Proficiency in data analysis platforms (such as Google Analytics)
• Have demonstrable experience of working on large client accounts
• Experience working across a large brand managing significant budgets
• Familiar with industry planning tools such as: GWI, TGI, Similarweb, Ahrefs etc.
• Strong client relationship skills
• Excellent written and verbal communication
• Excellent excel ability and familiarity building cross-channel media schedules
• Excellent presentation skills
• Have experience with managing subject matter experts e.g. Search, Social, CRM, data experts, to deliver marketing plans and strategies
• Proficient in working with data

WE OFFER

• A flexible, hybrid working policy
• The choice of medical healthcare providers (Bupa or Medicash)
• 25 days holiday plus bank holidays and your birthday off each year
• Company pension scheme
• EAP scheme
• Ride to work scheme
• Enhanced family friendly policies
• Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.