Account Manager Pharma & Nutrition

Job description

Account Manager BTC Pharma and Nutrition The Account Manager establishes and develops profitable customer relationships, achieves revenue and margin targets, and identifies growth opportunities. As primary customer contact, he/she coordinates internal resources, negotiates contractual terms, and ensures target achievement through regular reporting. The Account Manager lives the BTC PACE values and works in line with local law, BASF compliance guidelines, and business-critical processes (e.g. PULs) RESPONSIBILITIES o Derive and execute the sales targets in line with the strategic direction o Acquire new customers and new business (including customer projects); drive cross-selling opportunities o Monitor market trends and competitor activities among your accounts and translate insights into new growth opportunities; drive market launches of new products and applications proactively o Identify, drive, and realize new business opportunities and capture customer insights for product development/improvement in Salesforce o Manage the personal customer portfolio to achieve growth, efficiency, and financial targets; monitor deviations and take proactive measures o Maintain customer relationships (including all relevant stakeholders for purchasing and technology decisions) and document activities in Salesforce (visit plans, visit reports, monthly reports, opportunities, risks) o Execute price management and proactively promote BTC’s portfolio, new products (including third-party), and services (e.g. ChemShop) o Lead customer negotiations (prices, technical projects, contracts) and steer internal BTC/BASF preparation and follow-up (e.g. SCM, PM) o Live the CSO tandem: Own sample management, orchestrate customer-facing units, steer NCM cases and feedback, and manage topics related to payment behavior o Collaborate proactively in local and European industry teams; support the creation and implementation of industry-specific concepts/strategies and ensure joint success o Contribute to digitalization initiatives in the country and industry team o Ensure personal development and maintain up-to-date knowledge of the product portfolio, industry, and business trends (with leader`s support QUALIFICATIONS o Master’s degree in Life Science and/or Business o Relevant experience in Pharma & Nutrition industry and sales o Confident use of relevant IT tools (especially Salesforce) o Fluent in Polish and English, German would be an asset o Growth & hunting mindset, strong teamwork, and excellent social and intercultural skills o Willing to travel o Skilled in business development and teamwork, with a strong analytical mindset and entrepreneurial spirit o Effectively communicate and collaborate with various team members and departments BENEFITS o We offer a wide benefits package: life insurance, co-financing of MultiSport card, remote work allowance, training & development programs, Company Social Benefits Fund o With non-standard items: VIP medical care, lunch card, commuting allowance, EAP Employee Assistance Program (our total offer can be found here ) o You can count on: gaining experience in a leading chemical company in the world, Work Life Balance, using remote work in a 3+2 hybrid model, and workation up to 3 weeks per year o At work, our values are important to us: innovation, openness, flexibility and attractiveness ABOUT US At BASF, the chemistry is right . Because we are counting on innovative solutions, on sustainable actions, and on connected thinking. And on you. Become a part of our formula for success and develop the future with us – in a global team that embraces diversity and equal opportunities irrespective of gender, age, origin, sexual orientation, disability or belief.