Account Manager, PRO - USA

Job description

**Department**: NAM – Wholesale – PRO **Reports to:** Manager, Strategic Sales & Wholesale **Location:** Remote (US) **Your Opportunity at ARC’TERYX:** The Account Manager, US Wholesale - Arc'teryx PRO is responsible for leading the strategic growth and development of Arc'teryx PRO's wholesale and government reseller business across the United States. Through strong account leadership and deep engagement with professional end-user communities, this role drives adoption of the Arc'teryx PRO product line, cultivates long-term partner relationships, and identifies opportunities to expand market presence. By aligning partner business objectives with Arc'teryx's commercial strategy and brand aspirations, the Account Manager delivers sustainable revenue growth, strengthens marketplace influence, and enhances the overall experience of professional end users who rely on Arc'teryx products in the field. As part of the PRO Commercial team, you will help shape account strategies, influence long-term business plans, and represent the voice of our partners within the organization. This role offers the opportunity to build new processes, tools, and ways of working that support future growth while developing expertise in strategic account management and commercial planning. You will work cross-functionally with teams across Commercial, Operations, Product, and Business Development, gaining exposure to a wide range of business functions and initiatives. Success in this role requires balancing multiple priorities, navigating ambiguity, and delivering results in a fast-paced environment. This role can be hired remote. Business operations occur on EST-PST time zones. **Meet Your Future Team:** The PRO team is a highly versatile sales and service team within the Commercial Department at Arc’teryx. The commercial team reflects our brand intention through authentic relationships with professional end-users and wholesale organizations who share our values. We provide purpose-built solutions for professional end users and strategic partners who rely on our products to perform their craft at the highest level. We highly value teamwork, collaboration and supporting one another to deliver exceptional outcomes. ### If you were in the Account Manager, US Wholesale role now, here are some of the core activities you would be doing: - Leading Arc’teryx PRO’s brand presence and commercial execution across wholesale and government reseller accounts - Owning relationships with PRO wholesale and government reseller partners, identifying growth opportunities, and strengthening alignment with professional end-user communities - Developing account strategies and a market presence that support LTSP and CPSC priorities, including sales growth, forecasting, assortment planning, marketing, and investment recommendations - Guiding owners, buyers, contract leads, and stakeholders through business reviews, seasonal planning, and new product opportunities - Analyzing wholesale, government reseller, and territory trends to provide insight into partner performance, market opportunities, and long-term growth risks - Partnering with leadership, Business Development, Service, and Operations teams to support wholesale strategy, government reseller opportunities, dealer tools, and contract execution - Sharing partner and government reseller feedback with internal stakeholders to influence product, assortment, service, and commercial planning - Supporting tradeshows, conferences, account visits, government reseller meetings, and industry events that drive account growth and partner engagement - Executing targeted marketing initiatives and maintaining the PRO wholesale and government reseller calendar to support timely, relevant engagement with partners and expert end users ### Here are some of the things you could be working on in the future: - Creating business cases for strategic initiatives in PRO based on your thorough understanding of our business and the market - Working closely with leadership and stakeholders from Brand, you will help shape and execute our marketing strategy for professional industry partnerships - Directly supporting influential PRO organizations and end-user communities in defining product requirements, navigating purchase opportunities, and accessing the right Arc’teryx PRO solutions for their teams ### Are you our next Account Manager, US Wholesale– Arc’teryx PRO - You have a bachelor’s degree (or equivalent experience) - You have 5+ years of solution-based sales experience in wholesale and government procurement - You possess extensive experience and a demonstrated history of success in managing accounts - You understand the problem you are solving for the customer, demonstrated by exceptional customer outcomes and business results - You have excellent interpersonal and presentation skills, and the ability to connect, influence and communicate effectively with all stakeholders - You are proficient in MS Office, ERP (e.g. SAP) and CRM (e.g. Salesforce) software - You are willing and able to undertake travel obligations comprising up to 30% of their designated work hours as necessitated by job demands - You are confident managing multiple priorities with specific deadlines - You are curious and proactive in identifying the root cause of issues and developing solutions - You remain highly flexible and adaptable when faced with ambiguity - You are able to balance autonomy and collaboration - You inspire breakthrough thinking and continuous improvement - You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right - Your passion for your work is paralleled by your passion for getting outside and living it ### Compensation: The salary range for this role is: USD$82,000 - USD$108,000