Account Manager (Residential)

Job description

We are expanding quickly and are seeking an enthusiastic, hard-working and entrepreneurial individual to join our Account Management Team. We are looking to hire an Account Manager with 2 or more years experience in software sales. If you have experience from within the Property Management sector, then that would be advantageous, though not essential. You will have an opportunity to cross-sell a broad range of real estate solutions aimed at different market sectors and solving different problems for our customers. This target-driven role is primarily office-based in our London office, but there would be some travel throughout the UK attending customer sites and specific events. We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the London office. RESPONSIBILITIES: Professionally representing MRI and building mutually beneficial relationships with decision makers to ensure high levels of customer satisfaction, customer retention and account development Maximising opportunities for repeatable licence revenues Recommending appropriate solutions and negotiating acceptable terms with the client Achieving and exceeding all quarterly and annual fiscal targets and objectives Identifying opportunities for cross-selling other MRI products or products/services Maintaining regular contact by telephone and onsite visits Determining on-going requirements to meet changing business needs Working closely with other stakeholders within the business such as Legal, Sales Operations, Marketing, Development and the Implementation teams Ensuring Salesforce is up-to-date to reflect all sales activity Maintaining timely and accurate sales forecasts within Salesforce Managing your pipeline of opportunities from enquiry through to closure through Salesforce REQUIREMENTS: Track record of achievement operating in a target driven environment Software Solutions sales experience Confident and motivated with high energy Hungry for success, always looking for ways to improve and learn Sound knowledge of Microsoft Office The ability to communicate effectively and to identify sales opportunities Ability to work under pressure and meet agreed targets and deadlines Good attention to detail and a desire to see a task through to completion Ability to organise/manage own workload and use initiative to create opportunities Be honest, trustworthy and act with tact, diplomacy, integrity and professionalism Knowledge of the property and facilities management We’re obsessed with making this the best job you’ve ever had! We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group Enjoy peace of mind over yours and your family’s health with our Private Medical Insurance and Health Cash Plan. Invest in our competitive Personal Pension plan and help set you up for your future. Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s). Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of "Flex Time Off" to be used whenever and however you choose! Income Protection Plans give you the peace of mind you deserve. Further your professional development and growth with our generous Tuition Reimbursement Schemes. Enjoy the flexibility of working from anywhere in the world for two weeks out of the year! About Us From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day. At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. Amazing growth requires amazing employees. Are you up to the challenge? We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you! MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!