Account Manager, Sales

Job description

About us: Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. Sensormatic Solutions by Johnson Controls helps retailers deliver frictionless personalized experiences by powering accurate decision-making across the enterprise. We make connections and bridge gaps across retail enterprises to deliver critical, real-time insights into inventory, shoppers, associates, and the retail environment. We protect assets and people by helping to ensure a safe and secure environment throughout the entire customer journey. Our connected, scalable solutions and strategic insights enable retailers to confidently move into the future, bringing together online, mobile, and in-store shopping for easy, personalized, enhanced experiences that shoppers love. We help retailers to anticipate change before it happens, so merchandise is available, associates are informed and empowered, and shoppers can safely engage with flexibility and ease. Johnson Controls is a globally diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We are committed to helping our customers win everywhere, every day and creating greater value for all our stakeholders through our strategic focus on buildings. What you will do: Drive and execute Sales Plans with the Sales Leader to deliver the Sales Targets and meet the Financial Goals for the Territory. Generate relevant business development activities and play a lead role in developing account strategies to promote Sensormatic Solutions. Manage and drive pipeline growth, qualify major opportunities to be pursued, drive consistency between sales strategies (value proposition messaging, relationship approach, competitive differentiation) and manage Pre-Sales efforts (solution design, pricing and costing, project management plan). Own overall communications and relationships for each account (whether assigned or new logo) and be the face of Sensormatic Solutions to the clients you engage, covering multiple key stakeholders within the organization, including relationships at Executive Level when needed. How you will do it: Penetrate and increase Share of Wallet in existing assigned Sensormatic Customer Accounts. Identify, acquire and develop new Customer Accounts. Lead the strategic direction of customer accounts by establishing and articulating client requirements and expectations. Impact customers’ business strategies through promoting and selling across the company’s solution portfolio. Promote and sell higher value services to the customer, enabling competitive advantage for them in the marketplace. Ensures client satisfaction and manage overall client relationships at various levels of stakeholders from working level to senior management including up to C-Level. Grow customer intimacy and communicate across functional groups and build strategic relationships with client teams. Plan, direct and lead sales and marketing activities that align with customer trends, market fluctuations, and changes in business practices and technology. Comply with the Sensormatic Solutions sales methodology and practices. Provide thought leadership and capitalize on cumulative industry, product, and company-specific experiences. Collaborate across functional teams to meet customer requirements. What we look for: Preferred: Proven track record of hunting, developing, negotiating and closing B2B/enterprise sales, achieving or over-achieving given sales targets. Work experience in the Retail sector and its leading brands (luxury, sports, FMCG etc.). Minimum 3 years of relevant sales experience. Possess business, commercial and/or financial acumen. Bachelor's degree in related field or equivalent combination of education and experience. Possess keen interest in learning new technologies, demonstrate a “Go-getter” and a highly positive attitude. An appreciation of IT & technology, in addition to the Retail industry would be advantageous. Strong interpersonal skills and pleasant disposition in front of customers. An excellent communicator (verbal and written) both internally and externally, in all aspects of the role. Ability to develop and pitch value propositions and presentations to customers. Act as a Strategic Partner and Trusted Advisor for key customers. Ability to lead across functional teams (internally) to achieve customer objectives, and achieve/over-achieve assigned sales targets (bookings, revenue and margins) for your assigned territory and/or market segment. What we offer: Competitive salary in a MNC environment Comprehensive benefits package On the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy #LI-WH1 #LI-Onsite