Account Manager, Scent

Job Summary Looking for a role that challenges you while making an impact on products people use every day? IFF is a global leader in flavors, scent, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products. Scent: Harnessing the full emotional power of scent, driven by pioneering creativity, science, consumer expertise and a mindful approach to fragrance design.​ The role is based in Tokyo, Japan (hybrid role). The role is responsible for driving sustainable profitable sales and market share growth by identifying the customer needs & opportunities, establishing solid customer relationships, leading, coordinating and reporting IFF activities and promoting relevant solutions aligned with the corporate strategy. Be part of a motivated and passionate team where together we can achieve greatness and make a real impact. Your potential is our inspiration. Where You’ll Make a Difference Build and nurture relationships with the customer to drive sales revenue and profit. Design, share, and execute customer sales development strategies, sales estimates, and budget plans for designated accounts, ensuring alignment with the business priorities. Defend and expand IFF’s business with key customers by ensuring consistent satisfaction, long‑term retention, and ongoing identification of growth opportunities. Optimize pipeline project performance in support of customer brand plans and sustainable growth, ensuring delivery against growth goals and addressing any emerging issues. Partner with key internal functions (Perfumery, Technical, Marketing, Regulatory, and Operations) to ensure seamless delivery against customer expectations and uphold IFF’s commitments. Build and nurture close collaboration with the Scent team to maintain alignment and provide customers with a seamless, unified experience. Actively build your professional development to stay informed on industry shifts, IFF innovations, and effective account‑management skills. What Makes You the Right Fit Approximately 4-8 years of experience in sales, business development, or marketing preferably fragrance, chemical or ingredients industries. Experience in strategic planning, budgeting, and forecasting to build customer development plans that directly support business objectives and deliver measurable sales growth. Strong insight into customer profiles and market competition, allowing for precise and strategic positioning of business solutions. Robust understanding of customer priorities, initiatives, and go‑to‑market processes, enabling precise solution design that meets customer expectations and reinforces business value. If you love working with others, find energy in teamwork, and take pride in using your skills and the company’s capabilities to solve customer challenges, you’ll fit right in. This role is perfect for someone who wants to help build brands and create products people use every day-products that make life a little brighter. How Would You Stand Out? Sound fragrance knowledge and olfactive skills. Project management with effective collaboration and orchestration skills. Good communication, presentation, storytelling, and negotiation skills. Why Choose Us? At IFF, we make joy through science, creativity and heart. Be part of the collective joy. You’ll experience an inspiring, collaborative culture where you learn, grow, and connect daily with talented people both locally and regionally. IFF is an Equal Opportunity Employer. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit to learn more