Account Manager (South Auckland)

Job description

## **About Halter** At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including [Founders Fund](https://foundersfund.com), [Bessemer Venture Partners](https://www.bvp.com/), [BOND,](https://www.bondcap.com/) [DCVC](https://www.dcvc.com/), [Blackbird](https://www.blackbird.vc/), [Promus Ventures](https://www.promusventures.com/), Rocket Lab’s Peter Beck and [Icehouse ventures](https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB). To find out more, visit our [LinkedIn](https://www.linkedin.com/company/halter-limited) & [Instagram](https://www.instagram.com/lifeathalter/). ## **About the role** We’re looking for a driven, high-performing Account Manager to join the momentum and help shape the future of farming in the South Auckland region. This is an opportunity to positively disrupt an industry and pioneer groundbreaking change, working with some of the highest-performing dairy farms in New Zealand. Serving as the primary point-of-contact for Halter customers, you will be passionate about driving farmer success for one of the world’s fastest-growing companies that will transform how they farm to become leaders in productivity and sustainability. You will be backed by a team of exceptional people on the ground in the North Island and at Halter’s Auckland HQ, to ensure this is the best job you’ll ever have. ***Location - This role is to be based anywhere in the South Auckland / North Waikato region. Frequent travel is required as part of the position.*** ## **What your day could look like** - **Revenue Retention & Expansion:** You will own the retention, renewals and expansion targets of Halter’s existing revenue in the region. - Ensure farmers are extracting full value from Halter to achieve their goals and ultimately understand the impact it’s having on their farming business. - **Account Management:** Responsible for renewing customer agreements and expanding the revenue of existing Halter customers, by adding value in every interaction to drive on-farm goals and performance. - **Deployment:** Supporting the onboarding, training and implementation of the Halter system on customers' farms, ensuring all relevant farm owners, managers, and workers are able to successfully use the system. - **Relationship Building:** Proactively cultivate genuine and trustworthy relationships with farmers, their teams, and families, fostering strong connections and understanding. - **Farmer Success:** Strategically partnering with customers to establish clear business goals, timelines, priorities and metrics of success. - **Problem-Solving:** Provide prompt and effective communication and support to farmers and team members, addressing technical or operational challenges with expertise and efficiency. - **Community & Networking:** Represent the Halter brand with pride, lead local discussion groups, and proactively build strong networks within the community for increased brand visibility and connections. - **Customer Advocate:** Acting as the voice of the customer and bridging the gap with our product teams to provide important context about what is happening on the ground with our farmers and their animals. - **Technical Expertise**: Working closely with our product teams to provide technical and practical advice from a farmer’s perspective on everything reproduction, pasture and agronomy. Contribute to a positive team environment, supporting others to succeed and role modelling Halter’s Operating Principles. ## **Who we’re looking for: We’re backing potential over polish. These are the traits that matter most:** - A great human first - You bring integrity, humility, and care. You do what you say you’ll do. You show up for your farmers and your teammates. - Lifelong learner mindset - You’re genuinely curious. You ask questions, seek feedback, and are excited to keep levelling up alongside a world‑class team. - Hunger and grit - You love chasing ambitious goals, solving hard problems, and sticking with it when things get tough. - Positive energy and team spirit - You lift the people around you, not drain them. You enjoy collaborating, sharing ideas, and celebrating others’ wins as much as your own. - Comfort in a fast‑moving environment - You’re at your best when things are dynamic. You can work autonomously, manage your time well, and stay focused on what matters most. - The ability to thrive in a dynamic, fast-paced working environment with a high degree of autonomy. - A hunger for success and personal growth, and an eagerness to evolve alongside a world-class team. ## **And these pieces give you an advantage, but are not a prerequisite:** - 3-5 years of experience in relationship management/account management roles. - Experience in dairy farming or within the agriculture sector with a deep passion for helping farmers succeed. - Strong business and commercial acumen # **Join our team** Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the [careers page](https://www.halterhq.com/careers) for more information on working at Halter and don't forget to follow us on [LinkedIn](https://www.linkedin.com/company/halter-limited) & [Instagram](https://www.instagram.com/lifeathalter/). # **Why our team loves working at Halter:** - **Work that genuinely matters.** Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - **Spectacular people solving hard problems.** Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - **You'll grow here.** Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our $1,000 personal growth fund. - **This isn't easy, and we love that it's hard.** Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"