Account Service Specialist

Job description

Overview: Responsible for the timely and accurate billing and receivables for the Billing department. Follows the direction of the Billing Manager on billing best practices. Responsibilities: Receive and sort through invoices. Match invoices to proper loads. Verify accuracy of billing data and revise errors. Compute credit terms, discounts, shipment charges, or rates for goods of services to complete billing documents. Review and/or update record documents such as rate sheets and/or contracts. Scan and import invoices and other supporting documents for records. Prepare and send out itemized statements, bills, or invoices. Reach out to carriers regarding billing paperwork. Resolve discrepancies in transportation accounting records. Reconcile accounting records at the end of each month. Perform data entry. Update SOPs, manuals, and spreadsheets. Perform reporting functions via Excel and TMS. Occasional operational coverage for Transportation Coordinators. Perform a variety of other tasks and responsibilities as required or assigned by management. May perform other duties and responsibilities as assigned. Working Conditions (may add additional conditions specific to defined work location): Generally in an indoor office setting; may include occasional participation in outdoor company events. Varying schedule to include evenings, holidays, weekends and extended hours as business dictates. While performing duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities. The noise level in the work environment is usually moderate to loud. Unit Description: Identify any unit-specific job tasks and qualifications in relation to this job. Job Qualifications: Experience/Education: High School diploma, GED or equivalent experience required Skills/Aptitude: Strong organization, communication, and computer skills. Basic understanding of transportation billing, rates, contracts, and tariffs. Proficiency utilizing Microsoft Tools (Ability to leverage Excel and other MS programs including Word, Outlook, and SharePoint). Ability to analyze and improve processes. Ability to work independently and within a group environment. Ability to multitask, prioritize, and handle a variety of complex issues and customer requirements. Strong attention to detail and organized. Ability to maintain a positive attitude. Presents self in a highly professional manner to others and understands that honesty and ethics are essential. License/Qualifications: None required Physical Requirements: Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses. Significant walking or other means of mobility. Ability to work in a seated position for long periods of time (up to 8 hours). Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds. Benefits Competitive base-salary + uncapped commission On-site training and career development with a fast track to promotion Insurance benefits including: Health, vision, dental, life, and disability Paid holidays and paid time off after 90 days Who We Are: Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half-billion-dollar company, from starting as just a handful of people with Entrepreneurial Spirit as their foundation. Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.